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About the Role
Our Guest Experience Experts build memorable and unique experiences for guests, going beyond smooth check-in and check-out. They are empowered to provide a wide range of services, handle operational needs, address guest requests, and share local highlights, making every transaction part of the guest experience.
Responsibilities
- Deliver a wide range of services that guide guests through their entire stay.
- Process operational needs.
- Address guest requests.
- Complete reports.
- Share the highlights of the local area.
- Assist guests with loading/unloading vehicles.
- Transport luggage to and from guest rooms and/or designated bell area.
- Create a safe work place.
- Follow company policies and procedures.
- Maintain confidentiality.
- Protect company assets.
- Uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
- Stand, sit, or walk for an extended time.
- Move through narrow, confined, or elevated spaces.
- Move up and down stairs and/or service ramps.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Move, lift, carry, push, pull, and place objects weighing up to 100 pounds with assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No specific licenses or certifications required.
Skills
- Move about their space.
- Take initiative.
- Handle transactions.
- High energy.
- Do-it-yourself attitude.
- Thoughtful.
- Spirited.
- Serving up fun.
Experience Level
- No related work experience
Education Level
- High school diploma or G.E.D. equivalent
About the Company
- Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in.
- Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.
- Moxy Crew take work seriously, but they never take themselves too seriously.
- They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all.
- In joining Moxy Hotels, you join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.