Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Director, Small Business Card Partnerships role.

Rezi rewrites your resume against Capital One's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Director, Small Business Card Partnerships posting at Capital One — free, in seconds.

About the Role

Drive the strategic vision, deal structuring, and operational execution of partner benefits across Capital One’s Small Business Card portfolio. Build a compelling suite of business-oriented benefits while collaborating across business lines to maximize portfolio growth.

Responsibilities

Lead the full partnership lifecycle—from pipeline generation and outbound outreach to commercial negotiation, contract execution, and ongoing partner management.
Define the partner benefits roadmap tailored to small business owners in close collaboration with Small Business Product and Marketing leads.
Drive the cross-functional launch of new partnerships, coordinating with tech, legal, brand, and compliance teams.
Establish key metrics to evaluate partner ROI, monitoring ongoing customer engagement to optimize performance and inform future strategies.
Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.
May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One.
Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics.
Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies.
Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently.
Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability.

Requirements

Proven track record of decision making and problem solving based on analytics.
Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management.
Strong business judgment, leadership and integrity.
Tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
Clear results orientation: display an intense focus on achieving both short and long term goals.
Able to drive and execute an agenda in an uncertain and fluid environment.
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.
Previous consulting experience is a plus.

Skills

Quantitative analysis
Qualitative analysis
People management
Project management
Financial services
Consulting

Location

McLean, VA
New York, NY
Richmond, VA

Work Type

Hybrid

Experience Level

4+ years of experience performing quantitative analysis
4+ years of experience performing qualitative analysis
2+ years of experience performing people management
2+ years of experience performing project management
2+ years of experience in financial services
1+ year of experience in consulting

Education Level

Bachelor’s Degree
Master’s Degree

Salary/Compensations

McLean, VA: $230,400 - $263,000
New York, NY: $251,400 - $286,900
Richmond, VA: $209,500 - $239,100

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

About the Company

Capital One Financial is made up of several different entities.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.