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About the Role
The HR Systems and Process Specialist role is a key position within the HR Enablement team in Canada, responsible for supporting day-to-day HR operations, ensuring accurate data management, system functionality, Reporting, Compliance, and Time-Off Management. This role involves working with various business stakeholders and liaising with EY’s third-party Talent Managed Service provider (IBM).
Responsibilities
- Participates in managing HR data within SuccessFactors, specifically Onboarding, Employee Central and Time-Off modules.
- Assists with maintaining interdependencies between SuccessFactors and other global and local EY systems.
- Assists in managing foundational data creation and changes to picklist values or data elements.
- Audits and analyzes data to ensure data integrity and works with employee or Managed Services (IBM) on data resolution.
- Supports large data change activities such as mass uploads, mass salary changes, promotions, and large intakes of hires.
- Assists with project implementation through configuration, testing, and creating written instructional material.
- Supports the Canada Talent Team on various projects and key initiatives.
- Supports day-to-day Talent operations including EY Canada’s vacation tool, Provisioning Notification System, and Pre-hire Compliance site.
- Supports enhancements of existing HR systems by participating in system testing.
- Acts as level 2 support in ServiceNow for ongoing maintenance, monitoring and troubleshooting of SuccessFactors, and other global and local HR systems.
- Maintains content in knowledge databases that provides Talent information for local audiences.
- Assists in completing analysis to assess impact of new enhancements/initiatives.
- May be called upon to produce people-related reports.
Requirements
- 1-2 years experience in HR systems administration and operations
- Experience with SuccessFactors would be an asset
Skills
- Solid knowledge of HR policies, practices, and operations.
- Ability to remain efficient and extremely organized while handling a high volume of work.
- Ability to prioritize and execute multiple tasks and work under time/deadline constraints.
- Superior attention to detail and a strong commitment to data integrity.
- Demonstrates initiative and ability to seek out answers to questions and solve problems independently.
- Ability to learn new applications and techniques quickly and effectively.
- High level of customer service and relationship management skills including listening and responding effectively.
- Ability to deal with stakeholders across the organization and with third-party talent managed services provider.
- Advanced skills in Microsoft Excel, Word and Powerpoint.
- Excellent interpersonal and teamwork skills.
- Strong written and verbal communication skills.
Location
- Canada
- Toronto
- London
- Ottawa
- Waterloo
- Vancouver
- Victoria
- Dieppe
Work Type
- Full-time
Experience Level
- 1-2 years
Education Level
- Bachelor’s degree or equivalent work experience
Salary/Compensations
- $63,200 to $94,800
- $56,800 to $85,200
Benefits
- Competitive compensation package
- Rewarded based on performance
- Recognized for the value you bring to our business
- Support and coaching from engaging colleagues
- Learning opportunities to develop new skills and progress your career
- Freedom and flexibility to handle your role
About the Company
- EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
- Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
- EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.
- Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Equal Opportunity
- Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging.
- We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation.
- Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us.
- Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.
- Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity