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About the Role
Join our Life Sciences Industry & Enterprise practice to help leading pharma, biotech, and medtech clients reinvent commercial operations. This role focuses on commercial transformation, with AI/data fluency as a core enabler for future ways of working and value creation.
Responsibilities
- Redesign commercial operating models across field, marketing, access, patient services, medical, and commercial operations.
- Identify opportunities for AI, analytics, automation, copilots, or agentic workflows to unlock measurable value.
- Frame AI/data approaches for use cases, including data inputs, workflow integration, human-in-the-loop controls, governance, and value measurement.
- Assess current-state processes, handoffs, governance, data flows, technology dependencies, and value leakage points.
- Build future-state workflows, capability models, business cases, value cases, and transformation roadmaps.
- Facilitate cross-functional design sessions with business, technology, analytics, and operations stakeholders.
- Anticipate risks, dependencies, and shifting client priorities; prepare teams to pivot as programs evolve.
- Shape ambiguous client objectives into clear workplans, hypotheses, analyses, and deliverables.
- Lead workstreams and manage analysts/consultants to produce client-ready outputs.
- Manage day-to-day client relationships, including working sessions, feedback, risks, and next steps.
- Apply life sciences commercial knowledge to connect strategy, operating model, process, data, technology, and talent implications.
- Define value unlock opportunities by identifying where commercial transformation and AI/data-enabled ways of working can drive growth, efficiency, quality, decision speed, customer impact, or better patient outcomes.
- Translate value opportunities into measurable outcomes by defining value drivers, KPIs, baseline assumptions, adoption metrics, and tracking mechanisms.
- Use data-driven storytelling to link transformation recommendations, AI/data use cases, and future ways of working to measurable business value.
- Prioritize AI/data use cases based on value potential, feasibility, adoption risk, workflow fit, governance needs, and ability to measure impact.
- Guide clients on appropriate AI/analytics approaches based on use case, data readiness, workflow complexity, risk, and required human oversight.
- Provide a cutting-edge perspective on AI/data use cases, model limitations, agent design considerations, dependencies, and adoption risks.
- Support proactive commercial reinvention opportunities and proposals by shaping the client problem, strategic approach, workplan, and value story.
- Contribute to thought capital by developing reusable perspectives, frameworks, case examples, and market-facing points of view on AI/data-enabled commercial transformation and future ways of working.
Requirements
- Minimum of 6 years of life sciences commercial experience across one or more commercial functions: field, marketing, market access, patient services, medical, or commercial operations.
- Minimum of 6 years Life sciences commercial transformation, commercial strategy, operating model, or AI/data strategy experience.
- Minimum of 5 years of experience in strategy consulting, professional services, or an equivalent internal corporate-strategy role.
- Demonstrated ability to lead a workstream, manage clients, and coach junior team members.
- Strong client management skills, including ability to build trusted relationships, facilitate working sessions, manage feedback, align stakeholders, and communicate risks/tradeoffs clearly.
- Strong understanding of commercial workflows, cross-functional handoffs, governance, and capability needs.
- Ability to translate AI/data concepts into practical business use cases, transformation roadmaps, and measurable value opportunities.
- Working knowledge of how different AI/model types work and where they are best applied, including predictive analytics, GenAI, copilots, workflow automation, and agentic solutions.
- Experience designing or shaping AI-enabled workflows or agents, including defining use case objectives, input/output requirements, data and system dependencies, decision rights, orchestration logic, guardrails, testing approach, and measurement criteria.
- Practical understanding of how AI/data can be applied responsibly in commercial workflows, including where it creates value, what risks or dependencies must be managed, and how to support adoption with appropriate human oversight.
- Experience building future-state operating models, process maps, capability models, governance models, business cases, value cases, or implementation plans.
- Proactive mindset around innovative ways of working, including how AI, automation, copilots, and agentic workflows can improve productivity, quality, collaboration, and speed of execution.
- Comfort partnering with technology, analytics, AI, and platform teams while staying anchored in the business problem.
- Strong problem-solving, storytelling, PowerPoint, Excel, facilitation, and executive communication skills.
- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
- Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
- Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
- At Accenture a criminal conviction history is not an absolute bar to employment.
- The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Skills
- AI/data fluency
- Commercial transformation
- Field operations
- Marketing
- Market access
- Patient services
- Medical operations
- Commercial operations
- AI
- Analytics
- Automation
- Copilots
- Agentic workflows
- Data strategy
- Operating model design
- Workflow redesign
- Governance
- Value creation
- Business cases
- Value cases
- Transformation roadmaps
- Problem-solving
- Storytelling
- PowerPoint
- Excel
- Facilitation
- Executive communication
- Predictive analytics
- GenAI
- Workflow automation
Location
- California
- Colorado
- Connecticut
- District of Columbia
- Illinois
- Maine
- Maryland
- Massachusetts
- Minnesota
- New York
- New Jersey
- Ohio
- Virginia
- Washington
Work Type
- Full-time
Experience Level
- Manager
- Minimum of 6 years of life sciences commercial experience
- Minimum of 6 years Life sciences commercial transformation, commercial strategy, operating model, or AI/data strategy experience
- Minimum of 5 years of experience in strategy consulting, professional services, or an equivalent internal corporate-strategy role
Education Level
- Bachelor's Degree
Salary/Compensations
- $87,400 to $253,000
Benefits
- Medical, dental, vision, life, and long-term disability coverage
- 401(k) plan
- Bonus opportunities
- Paid holidays
- Paid time off
About the Company
- Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
- We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
- Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
- We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
- Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
- We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www.accenture.com
Equal Opportunity
- We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.
- As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
- Inclusion and diversity are fundamental to our culture and core values.
- Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.
- Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.
- We believe that no one should be discriminated against because of their differences.
- All employment decisions shall be made without regard to age, race, creed, color, religion, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.
- Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
- Accenture is committed to providing veteran employment opportunities to our service men and women.