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About the Role
This role is responsible for managing all store operations, including employee management, inventory control, merchandising, and customer service, to ensure effective planning and implementation of all store processes.
Responsibilities
- Recruit, select, and retain qualified employees according to labor laws and Company policies.
- Provide employee training, conduct performance evaluations, and address performance gaps.
- Make recommendations regarding employee pay rates and advancement.
- Communicate performance, conduct, and safety expectations regularly.
- Ensure the store is properly staffed and effectively opened and closed daily.
- Evaluate operating statements to identify business trends and expense control opportunities.
- Order merchandise to meet or exceed in-stock targets and manage inventory.
- Facilitate efficient staging, stocking, and storage of merchandise.
- Ensure merchandise is presented according to established practices and fixtures are utilized properly.
- Maintain accurate inventory levels by controlling damages, markdowns, and ensuring facility controls.
- Ensure the financial integrity of the store through strict cashier accountability and adherence to security and cash control procedures.
- Provide superior customer service leadership.
- Maintain a clean, well-organized, safe, and secure store environment.
- Ensure the store is adequately equipped with necessary tools.
- Follow and ensure employee compliance with Company policies and procedures.
- Complete all required paperwork and documentation according to guidelines and deadlines.
Requirements
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures, including cashier accountability and deposit control.
- Ability to perform cash register functions to generate reports.
- Knowledge of inventory management and merchandising practices.
- Effective oral and written communication skills.
- Effective interpersonal skills.
- Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
- Knowledge of cash, facility, and safety control policies and practices.
- Good organization skills with attention to detail.
- Ability to solve problems and deal with a variety of situations.
- Frequent walking or standing.
- Frequent bending, stooping, and kneeling.
- Some handling of merchandise and equipment.
- Some lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
- Fast-paced environment with moderate noise level.
- Occasional exposure to outside weather conditions.
- Occasional exposure to hazardous cleaning solutions.
- Occasional exposure to extreme cold in freezers.
- Occasional climbing using a step ladder up to heights of six feet.
- Regular driving own vehicle to attend meetings, to other stores, and to make deposits.
Skills
- Inventory management
- Merchandising
- Customer service
- Cash handling
- Communication skills
- Interpersonal skills
- Organization skills
- Problem-solving
Location
- Store locations
Work Type
- Full-time
Experience Level
- One year of management experience in a retail environment preferred
Education Level
- High school diploma or equivalent, preferred
About the Company
- Dollar General Corporation has been delivering value to shoppers for more than 80 years.
- Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
- Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Equal Opportunity
- At Dollar General, our mission is Serving Others! We value each and every one of our employees.
- Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities.
- We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings.
- Your difference truly makes a difference at Dollar General.
- How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.