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About the Role
Engage directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. This role is ideal for early-career professionals pursuing social work, public health, or human services.
Responsibilities
- Conduct compassionate, street-based outreach in transit locations
- Connect clients to housing, medical, mental health, and substance use services
- Complete brief assessments, provide escorts, and make referrals
- Document outreach activity and client interactions
- Work primarily at high-need areas, including end-of-line stations
- Collaborate with partner agencies and outreach teams
Requirements
- Associates degree or equivalent experience
- Strong communication, documentation, and interpersonal skills
- Ability to build trust and work effectively in the field
- Valid driver’s license and willingness to travel across boroughs
- Basic computer skills
- Comfortable working in transit stations, public spaces, and outdoor environments in all weather
- Comfortable engaging individuals in crisis or with complex behavioral health needs
- Comfortable working closely with individuals who may have limited access to hygiene and personal care and may present with unmet self-care needs
- Comfortable standing, walking, and traveling for extended periods
Skills
- Harm reduction
- Trauma-informed care
- Housing First
- Bilingual (Spanish, Polish, Russian, Chinese, or Korean)
Location
- Field-Based
- NYC
Work Type
- Full-Time
- 37.5 hours/week
Experience Level
- Early-career professionals
- Community Technicians with 6+ months experience
Education Level
- Associates degree or equivalent experience
Benefits
- Medical benefits
- Paid sick time starting Day One
- 3+ weeks vacation
- 12 holidays
- Personal time
- 403(b) with employer match
- Tuition assistance
- Career advancement opportunities
- CPR/First Aid certification provided
About the Company
- BRC’s Transit Homeless Outreach team meets them where they are—building trust and helping individuals transition into housing and stability.