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About the Role

As a Manager on the Pharmacy Strategy & Operations team, you will own the growth and merchant engine for DoorDash's Pharma business. You will build and execute the go-to-market plan that brings pharmacy merchants onto DoorDash, grows their volume, and keeps them. You'll work closely with Product, Engineering, Partnerships, Marketing, Finance, Legal, and New Verticals platform teams to be successful. You'll be responsible for turning the pharmacy opportunity into a repeatable motion: planning and launching GTM programs, pitching and negotiating with merchants, and shaping how we speak to returning customers about pharmacy on DoorDash. You are the owner for knowing how Pharma merchants are performing, where the funnel leaks, and where to place the next bet to drive growth. You turn targets into operating plans, and plans into measurable outcomes. This role requires strong commercial instincts and comfort with data. You should move fluently between merchant-level detail and business-level economics, build frameworks for tradeoffs and prioritization, and familiarity with modeling different scenarios and outcomes. Experience using SQL and data visualization tools is a plus. You will report into the GM of Pharmacy S&O and be an individual contributor, with the opportunity to build a team in the future.

Responsibilities

Strategize: Develop the optimal strategy for best serving all sides of the marketplace - dashers, merchants and consumers.
Operate: Own tracking dashboards and manage week over week metrics to drive high quality operations.
Analyze: Build models using Excel and SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments — and increasingly, use AI to accelerate and deepen that analysis.
Experiment: Transform strategies into operational experiments, product features and net-new tooling that create measurable outcomes.
Build with AI: Use AI tools to automate manual processes, build new prototypes and develop product visions.
Lead, collaborate and Influence: Partner with and influence cross-functional teams including growth, quality, finance, product and engineering to launch initiatives to the finish line.

Requirements

6-8+ years of experience in highly analytical and cross-functional cultures (tech, e-commerce, operations, strategy, consulting, banking, or related).
Merchant-facing or healthcare/pharmacy experience is a plus.
Comfortable operating at both high-level strategy and detailed execution.
Ability to pitch and negotiate with senior merchant stakeholders and align internal partners.
Comfortable with ambiguity and thriving in a rapidly changing, startup environment.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Skills

Strong commercial instincts
Data analysis
Building frameworks for tradeoffs and prioritization
Modeling different scenarios and outcomes
SQL
Data visualization tools
AI tools (Claude, Cursor, Gemini, Copilot)
Persuasive communication

Experience Level

6-8+ years

Education Level

Bachelor's Degree
MBA is a plus

Salary/Compensations

$136,000—$200,000 USD

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation for salaried roles
80 hours of paid sick time per year for salaried roles

About the Company

DoorDash's mission is to empower local economies.
We are a technology and logistics company that started by enabling door-to-door delivery.
We are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.