Cloverkey #168 Gift Shop Sales Associate (PT) - St. David's Medical Center
Cloverkey LLC · Austin, TX, US
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About the Role
Cloverkey is seeking a Part Time Gift Shop Sales Associate to create an outstanding shopping experience by delivering exceptional customer service and supporting daily gift shop operations. This role directly impacts organizational success in a purpose-driven environment.
Responsibilities
- Deliver an exceptional customer experience by warmly greeting every customer, providing personalized service, and inviting them to return.
- Meet individual and store sales goals while contributing to overall store performance.
- Maintain an organized, clean, and visually appealing gift shop that reflects Cloverkey merchandising standards and hospital infection prevention requirements.
- Accurately process customer transactions and handle cash, credit cards, payroll deductions, hospital charge accounts, and other approved payment methods.
- Balance and verify cash drawers at the beginning and end of each shift, following established cash handling procedures.
- Promptly report and document any cash discrepancies in accordance with company policy.
- Maintain reliable attendance, work scheduled shifts and follow Cloverkey and hospital policies and professional appearance standards.
- Build positive relationships with hospital staff, volunteers, patients, and visitors while representing Cloverkey in a professional manner.
- Understand daily store operations and contribute to a collaborative team environment focused on excellent service and sales results.
- Demonstrate accountability, professionalism, and a commitment to continuous improvement as measured through individual and team performance.
- Perform other duties as assigned by Store Manager, Assistant Manager, District Manager or Corporate.
Requirements
- High School Diploma or equivalent.
- Previous experience in gifts sales or a related field is preferred.
- Must successfully complete any required hospital occupational health screenings and onboarding requirements.
- Employment is contingent upon successfully meeting all applicable hospital onboarding and occupational health requirements.
Skills
- Basic math skills for processing transactions.
- Excellent phone etiquette and communication skills.
- Effective time management skills to prioritize tasks and meet deadlines.
- Strong sales skills with the ability to upsell and cross-sell products.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to stand during scheduled shift.
- Ability to build rapport with customers with strong customer service skills.
Location
- Hospital systems
Work Type
- Part Time
- Onsite
Education Level
- High School Diploma or equivalent
Benefits
- We Give More
About the Company
- Cloverkey is a trusted name in retail gift shops within hospital systems.
- As a family-owned business, we are built on values of hard work, integrity, and exceptional customer service.