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About the Role
As a Field Software Engineer, you will support the software that drives semiconductor equipment, working closely with global engineering experts and customer teams to troubleshoot issues, refine specifications, and ensure reliable performance in manufacturing environments. Your work connects advanced technologies with customers, enabling the next generation of semiconductor innovation.
Responsibilities
- Support Software Design Engineers in developing, testing, deploying, maintaining, and improving software for ASM semiconductor equipment.
- Triage mechanical, electrical, and software issues across complex tool environments.
- Lead customer escalation calls with field support engineers and customers.
- Collaborate with QA and Support teams to incorporate replicated bugs into regression testing.
- Work with customers to define feature specifications and contribute to bug fixes or small feature enhancements.
- Author, review, and update system specifications, software designs, test plans, and related documentation.
- Investigate internal and external inquiries, perform analyses, and propose solutions or alternatives.
- Participate in system design discussions and cross-functional engineering reviews.
- Represent customer needs and priorities to internal engineering teams.
- Support customer software upgrades and validate customer-specific use cases before deployment.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, or a related discipline.
- 3 years of experience.
- Strong analytical and problem-solving skills.
- Software development experience in C++, C#, or Python.
- Ability to read code and work effectively in a debugger or IDE.
- Ability to read and translate software functionality into new implementations.
- Ability to understand specifications, design documents, communication interfaces, and API descriptions.
Skills
- Machine control software
- Semiconductor equipment software
- Windows operating systems
- Real-time operating systems
- Multi-threaded applications
- Real-time applications
- Graphical user interfaces
- Device drivers
- Interrupt-driven software
- Data communications
- Networking
- EtherCAT
- Dynamic scheduling algorithms
- Deadlock avoidance
- Debuggers
- Text editors
- Application builders
- Configuration management tools
Location
- Remote
Work Type
- Full-time
Experience Level
- 3 years of experience
Education Level
- Bachelor's degree in Computer Science, Computer Engineering, or a related discipline
About the Company
- For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible.
- With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.
- We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.
- Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
- We make the tech that enables the chips in devices which improve lives around the world.
- We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
Equal Opportunity
- ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.