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About the Role
VOA is seeking an energetic human services professional to join our Permanent Supportive Housing team. If you’re passionate about housing for everyone, advocating for low-income and vulnerable people, and delivering data-driven social services, we want to hear from you! The Case Manager position is responsible for ensuring the housing stability of 25 formerly homeless individuals housed at a single site.
Responsibilities
- Provide all aspects of housing case management for a caseload of 25 formerly homeless individuals.
- Provide oversight of housing operations, including lease-up, resident notices and terminations, in compliance with VOA policies and relevant laws and regulations.
- Develop and maintain effective community partnerships to increase resources available to the people served by VOAs housing, employment and corrections programs.
- Evaluate program outcomes on an on-going basis, and work with supervisor to continuously make VOAs services more effective.
- Maintain accurate records and complete data entry within specified timeframes for all clients in accordance with VOA guidelines and relevant regulatory, agency and funding source standards.
- Prepare reports for the agency and funders as required.
- Other duties as assigned.
Requirements
- Minimum of two years relevant experience
- NYS Drivers License
- Availability to work occasional evenings and weekends as needed
- Flexibility required to respond to emergency client needs
- Strong organizational skills
- Working knowledge of MS Office products
Location
- Rochester, NY
Work Type
- Full Time
Education Level
- Bachelors Degree in Human Services, Social Work or equivalent experience and skill sets
Salary/Compensations
- $22.00 - $25.00 Hourly
Benefits
- Competitive Pay
- Paid Time Off
- Health, Dental, Vision Insurance
- Company Paid Life & LTD Insurance
- 403(b)
About the Company
- Volunteers of America Upstate New York’s continuum of residential programs offer homeless & low-income individuals and families safe housing and support services.
- We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.
Equal Opportunity
- All qualified applicants will be afforded equal employment opportunity and will be considered for employment without regard to race, creed, color, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, or marital status.