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About the Role
The Case Aide works closely with the Case Manager assisting with case management tasks and facilitates the safe and timely release or discharge of children and youth. This role involves documenting services, assisting with sponsor communication, managing discharge packages, and coordinating inter-agency services.
Responsibilities
- Assist the Case Manager with case management duties, such as calling sponsors, collecting documents, filing documents, and uploading pertinent documents into the portal.
- Collect the recreation log, medication log, clothing log and weekly educational reports for staffing and filing.
- Ensure the Discharge Package is complete and obtain acknowledgement of receipt from the child.
- Upload UC’s federal paperwork into the portal within 24 hours of arrival.
- Make calls to sponsors, lawyers, and family members.
- Help identify and screen prospective sponsors, URM programs, and Post 18 plans.
- Manage the unification/discharge process.
- Engage in concurrent planning to expedite safe and timely releases.
- Coordinate inter and intra-agency services with providers (foster parents, clinicians, teachers, medical, legal, FFS, CFS, CC etc.).
- Establish effective collegial relationships with Lead Case Manager, Senior Case Manager, and Lead Clinician.
- Attend weekly staffing meetings and request meetings with FFS for complex cases.
- Follow up on timely and appropriate referrals for medical services, health screening, and mental health assessment.
- Participate in the 7-day case management rotation.
- Make meaningful contributions to agency and department programming.
- Carry out job responsibilities in a professional manner.
- Complete all required training.
- Act as a Mandated Reporter.
- Participate in individual, group, and department supervision.
- Conduct home visits as requested to support the case management team.
- Attend and complete all mandatory ORR & Abbott House training.
- Perform any other related duties as required.
Requirements
- Must have a HS diploma.
- Experience in child welfare/child protective services required.
- Excellent writing and communication skills required.
- Proficiency in both written and oral Spanish and English required.
- Demonstrated ability to reach out and work with community resources and foster parents.
- Must possess a valid Driver's License.
- Must have a clean driving record.
- Must be able to use a computer and learn software programs.
- Must be able to operate a fax, copier, scanner, and other office equipment.
- Must be able to speak, read, and write fluently in the English language.
- Must be able to write in the English language using correct spelling, grammar, and punctuation.
- May frequently lift 0-25 lbs.
- May occasionally lift 25-50 lbs.
- May rarely lift over 50 lbs.
- May frequently push/pull 0-25 lbs. of force.
- May occasionally push/pull 26-45 lbs. force.
- May rarely push/pull over 45 lbs. force.
- Will be required to sit, stand, and walk throughout the work day.
- May occasionally stoop.
- May occasionally kneel.
- May occasionally crouch.
Skills
- Spanish language proficiency
- English language proficiency
- Computer proficiency
- Office equipment operation
- Communication skills
- Writing skills
- Driving
Location
- Grand Concourse - Bronx, NY
Work Type
- Full Time
Education Level
- HS diploma required
Salary/Compensations
- $49000.00 - $51000.00