Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this 23938 - Content Administrator role.

Rezi rewrites your resume against Ministry of Justice UK's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the 23938 - Content Administrator posting at Ministry of Justice UK — free, in seconds.

About the Role

The Judicial College Learning Team plays an integral part in supporting the training programme and judicial office holder access to resources through our digital learning platform, Judicial College Learning (JCL). The team works closely with colleagues across the College, Digital Services and judicial stakeholders to ensure the system meets user needs, identify improvements, develop new functionality and make the best use of data held on the system. As a Content Administrator, you will play a key role in ensuring the smooth operation of our digital learning environments. You will be responsible for managing content, supporting users, assisting and participating in the delivery of projects, and contributing to the ongoing development of our platform. This position offers an exciting blend of technical skills, creativity, and stakeholder management.

Responsibilities

Assist in the implementation of new features and improvements to the JCL platform.
Manage user accounts, permissions, and access to various learning resources.
Monitor system performance and assist in troubleshooting technical issues.
Maintain reports on accessibility and user engagement.
Provide first-line support to JCL users, addressing queries, resolving and escalating issues promptly.
Assist with the development and delivery of training sessions and user guides on using the JCL platform effectively.
Assist in the maintenance of content and staff access to an internal training system.
Support the build and launch of the College annual training prospectus and booking system on the digital platform ensuring all content is accurate and accessible to end users.
Contribute to and support various ad-hoc projects as they arise, ensuring project aims are achieved and timelines are met.
Participate in stakeholder user group meetings, taking minutes and actioning follow-up tasks.
Build and maintain effective working relationships across the Judicial College.

Requirements

Strong IT skills, particularly in database management, Excel, and Word.
Ability to build effective working relationships with a range of stakeholders and work as part of a team.
High level of accuracy and attention to detail.
Excellent written and verbal communication skills.
Experience using management systems (Learning Management System LMS or Content Management System CMS) is desirable.
Must be a UK national, national of the Republic of Ireland, a Commonwealth citizen with the right to work in the UK, or a national of the EU/EEA with settled or pre-settled status.
Must be a resident in the UK for at least 3 years for CTC clearance.

Skills

Database management
Microsoft Excel
Microsoft Word
Stakeholder engagement
Teamwork
Attention to detail
Written communication
Verbal communication
LMS experience (desirable)
CMS experience (desirable)

Location

London

Work Type

Hybrid Working
Full Time
Permanent

Experience Level

AO Grade

Salary/Compensations

£30,109

Benefits

25 days annual leave on appointment, increasing to 30 days after five years’ service.
Scheme to buy or sell up to three days leave each year.
Additional paid time off for public holidays and 1 privilege day.
Choice of Civil Service pension schemes.
Extensive range of training and development opportunities.
Opportunity to join employee-run networks.
Family Friendly policies (reduced hours, job share).
Access to flexible benefits (vouchers, retail discounts).
Paid paternity, adoption and maternity leave.
Free annual sight tests for computer screen users.

About the Company

The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently.
The JO is an interesting and unique place to work, supporting the independence and impartiality of the judiciary.
The Judicial College is part of the Judicial Office, independent from government and dedicated to supporting the judiciary and promoting and safeguarding judicial independence.
The College supports the Lady Chief Justice, Senior President of Tribunals and the Chief Coroner to fulfil their statutory responsibilities for training the judiciary.
The Judicial College Learning Team supports the training programme and judicial office holder access to resources through its digital learning platform, Judicial College Learning (JCL), which is a Totara based platform.
The Ministry of Justice (MoJ) offers Hybrid Working arrangements where business need allows, with a minimum requirement for 60% of working time spent at the base location.

Equal Opportunity

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria.
The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.