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About the Role
RELAY Fire & Safety is seeking a Fire Extinguisher Shop Lead in Franklin Square, NY. This hands-on role involves overseeing daily shop workflow, performing fire extinguisher maintenance and repairs, supporting field technicians, and ensuring customer satisfaction. The company is growing and offers opportunities for career development.
Responsibilities
- Coordinate daily shop workflow to ensure equipment is serviced accurately, safely, and efficiently.
- Provide hands-on training, guidance, and mentorship to shop technicians and junior team members.
- Prioritize incoming work orders, equipment servicing, and daily shop activities.
- Coordinate with field service technicians to ensure equipment and supplies are prepared for scheduled customer visits.
- Maintain an organized, clean, and safe working environment.
- Perform inspections, maintenance, recharging, and mechanical repairs of portable fire extinguishers.
- Conduct internal cylinder inspections and assist with hydrostatic testing in accordance with applicable NFPA 10 and DOT requirements.
- Disassemble extinguishers, identify worn or damaged components, and perform necessary repairs or replacements.
- Replace inspection tags, seals, labels, and other required components.
- Ensure serviced extinguishers meet applicable safety and compliance standards before being returned to customers.
- Follow established procedures for handling pressurized cylinders and extinguishing agents.
- Monitor inventory levels of fire extinguishers, replacement parts, extinguishing agents, and shop supplies.
- Maintain accurate service records, inspection documentation, and equipment tracking.
- Assist walk-in customers with equipment drop-offs, purchases, and service-related questions.
- Communicate effectively with field technicians and other team members to support daily operations.
- Stay current with NFPA 10, DOT regulations, and applicable fire protection standards.
Requirements
- High school diploma or GED.
- Strong mechanical aptitude and experience working with tools, equipment, or mechanical systems.
- Ability to organize and prioritize multiple tasks in a fast-paced shop environment.
- Strong attention to detail and commitment to quality workmanship.
- Ability to work independently while supporting and guiding other team members.
- Good communication, organizational, and problem-solving skills.
- Commitment to workplace safety and regulatory compliance.
- 2–3 years of experience servicing, maintaining, or repairing portable fire extinguishers.
- Knowledge of NFPA 10 standards and DOT cylinder handling and testing requirements.
- Experience with fire extinguisher recharging, internal inspections, and hydrostatic testing.
- Experience coordinating shop operations, workflow, or inventory.
- Previous experience training or mentoring technicians.
- DOT hydrostatic testing certification or willingness to obtain applicable credentials.
- Relevant fire extinguisher service certifications.
Skills
- Mechanical aptitude
- Problem-solving
- Leadership
- Mentorship
- Prioritization
- Communication
- Organization
- Attention to detail
- Workplace safety
- Regulatory compliance
- Fire extinguisher maintenance
- Fire extinguisher repair
- Hydrostatic testing
- Inventory management
- Customer service
Location
- Franklin Square, NY
Work Type
- Full-time
Experience Level
- Lead
- Technician
Education Level
- High school diploma or GED
- DOT hydrostatic testing certification
- Relevant fire extinguisher service certifications
Salary/Compensations
- $35-40/hr DOE on experience and certificates/licenses
Benefits
- Competitive compensation
- Medical insurance options
- Dental insurance options
- Vision insurance options
- 401(k) retirement plan with company match
- Generous paid time off
- Paid holidays
- Opportunities for professional development
- Industry certifications
- Career advancement opportunities
About the Company
- RELAY Fire & Safety has over 75 years of industry experience providing comprehensive fire and life safety solutions.
- The company is growing, expanding services, and investing in its employees.
- Core values include integrity, professionalism, transparency, teamwork, and customer service.
Equal Opportunity
- RELAY Fire & Safety is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.