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About the Role
The Risk Management Centre of Excellence (CoE) acts as a strategic first line of defense business partner for Canadian leadership, focusing on operational risk understanding and solution design to meet Client for Life goals. The team collaborates with leadership, Business Unit Risk Officers, and Risk and Compliance stakeholders to assess risks, enhance controls, educate on risk management, and ensure adherence to risk policies, enabling business evolution within risk appetite. The scope covers all business areas supporting Group Benefits, Group Retirement Services, Client Experience Office, Insurance Solutions, Investment Solutions, and Retail Solutions. As a Consultant, Risk Reporting & Insights, you will contribute to CoE practices and serve as a key contact for team members supporting Canadian execution managers and second line of defense stakeholders in identifying, assessing, and managing operational risks.
Responsibilities
- Develop and deliver Risk CoE reporting, dashboards, and management information to support effective risk oversight.
- Analyze risk data from multiple sources to identify trends, themes, and areas requiring further investigation.
- Translate risk data into clear insights and commentary for leadership and business stakeholders.
- Maintain and enhance reporting tools, datasets, and processes to improve accuracy, consistency, and efficiency.
- Validate and reconcile data, investigate discrepancies, and partner with stakeholders to resolve data-quality and reporting issues.
- Identify and implement opportunities to simplify and automate reporting, reducing manual effort and improving sustainability.
- Partner with Risk CoE and business stakeholders to understand emerging needs and provide ad hoc analysis, reporting expertise, and practical solutions.
Requirements
- Strong analytical, critical thinking, and problem-solving skills, with the ability to interpret complex information and identify meaningful insights.
- Ability to reconcile and validate information across multiple data sources and identify and resolve data-quality issues.
- Strong written and verbal communication skills with the ability to build relationships and collaborate across teams.
- Strong time management skills, ability to manage multiple priorities, and the ability to navigate changing priorities.
- Detail-oriented with a strong focus on reporting accuracy and an understanding of the broader business picture.
- Willingness to learn.
Skills
- Advanced proficiency in Excel/Power Query
- SharePoint
- Tableau
- VBA/macros
- Comparable data and reporting tools
- Risk management
- Compliance
- Operational risk
- Supplier risk management
- Project management
- Program management
- Portfolio management
- Data models
- Dashboards
- Visualizations in business intelligence tools
- Process improvement
- Reporting automation
- Process redesign
Location
- Canada
Work Type
- Hybrid
Experience Level
- Consultant
Salary/Compensations
- 62,000 - 93,000
Benefits
- Support for employee growth and contributions
- Recognition for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health (Canada Order of Excellence for Mental Health at Work®)
- Incentive plans (discretionary, based on individual and company performance)
- Sales incentive plans (for certain sales-focused roles)
About the Company
- Sun Life is driven by its Purpose: helping Clients achieve lifetime financial security and live healthier lives.
- Values: caring, authentic, bold, inspiring, and impactful.
- Committed to creating an inclusive and respectful environment where all employees can reach their full potential.
- Diversity and inclusion are core values, fostering a diverse workforce with wide perspectives and creative ideas.
- Proud to be a hybrid organization offering choice and flexibility to work from both the office and virtually.
Equal Opportunity
- We welcome applications from qualified individuals from all backgrounds.
- Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.