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About the Role
Risk Strategists at Whatnot combine data analysis, hands-on investigation, and technical problem-solving to protect our marketplace. You’ll dig into how fraud works, translate those insights into durable defenses, and help shape our risk strategy and Product and Engineering roadmap. This role requires both attention to detail and the ability to turn individual findings into broader action.
Responsibilities
- Investigate fraud at its source by examining suspicious accounts, transactions, and connected activity to understand fraudsters’ modus operandi, methods, behavioral patterns, coordination tactics, and exploited product or process gaps.
- Build durable defenses by translating investigative findings into repeatable detection signals, rules, controls, and product improvements.
- Shape strategy and priorities by partnering with Product, Engineering, Data Science, and Operations to define strategic direction and prioritize opportunities.
- Drive cross-functional execution by turning complex findings into clear recommendations and carrying initiatives from problem definition through implementation.
- Stay hands-on and technical by using SQL, scripting, automation, and AI-assisted development tools to investigate problems and prototype solutions.
- Measure and improve outcomes by monitoring emerging fraud trends and defense performance, balancing fraud prevention with false positives, customer experience, and operational efficiency.
- Embed protection into new experiences by evaluating abuse risks in new products, markets, and customer journeys, and designing safeguards.
Requirements
- Low ego, a growth mindset, and a focus on action and high impact.
- Entrepreneurial drive: proactively identify opportunities, challenge assumptions, and turn ambiguous problems into concrete action.
- Ownership and initiative: establish direction, bring others along, remove blockers, and own outcomes.
- Investigative depth: reconstruct how abuse happens, test hypotheses, and connect individual cases to broader patterns.
- Strategic and product judgment: translate detailed findings into durable improvements and make thoughtful tradeoffs.
- Cross-functional influence: build trust, communicate a clear point of view, and align partners.
- Hands-on technical ability: proficiency in SQL and comfort using scripting, automation, and AI-assisted development tools.
- A bias for measurable impact: move from insight to execution and learn quickly from results.
Skills
- SQL
- Scripting
- Automation
- AI-assisted development tools
Location
- Remote
- New York
- Seattle
- Los Angeles
- San Francisco
Work Type
- Remote
- Co-located
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- 16 weeks of paid parental leave + one month gradual return to work
About the Company
- Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love.
- We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy.
- The people here are shaping how an entirely new industry develops.
- As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia.
- We move fast, stay close to our users, and focus on the work that drives the most impact.
- We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes.
- Join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Equal Opportunity
- Whatnot is proud to be an Equal Opportunity Employer.
- We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.
- We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.