Associate Clinical Specialist, Cardiac Rhythm Management - Long Island, NY
Abbott · NY, US
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About the Role
The CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support for Cardiac Rhythm Management products, responding to field inquiries from healthcare professionals, patients, and sales staff.
Responsibilities
- Acts as a clinical interface between the medical community and the business.
- Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise.
- Provides engineering, sales, education, and clinical support in response to field inquiries.
- Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
- Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
- Provides additional back-up support to CRM Sales Representatives.
Requirements
- Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
- 0-2 years of related experience or a program certification from an accredited cardiac training program.
- Must have the capability to obtain certification in CRM products.
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
- Familiarity with cath lab and operating room procedures and protocol.
- Demonstrate advanced knowledge of cardiac pacing systems.
- Must apply engineering skills and abilities to interpret and solve complex clinical problems.
- Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities.
- Must be able to meet deadlines effectively.
- Must be detail-oriented and capable of working independently.
- Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
- Must be capable of managing multiple assignments simultaneously and efficiently.
- Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.
- Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day).
- Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day).
- Driving a personal auto or company car or truck, or a powered piece of material handling equipment.
Skills
- CRM products
- Cardiology
- Electrophysiology
- Cardiac electro-physiology procedures
- Cath lab procedures
- Operating room procedures
- Cardiac pacing systems
- Engineering skills
- Written communication
- Verbal communication
- Interpersonal skills
- Presentation skills
- Analytical abilities
- Organizational abilities
- Detail-oriented
- Independent work
- Collaboration
- Managing multiple assignments
- Microsoft Office
Location
- Long Island, NY
- United States of America : Remote
Work Type
- Field-based
- Standard
Experience Level
- 0-2 years
Education Level
- Bachelor’s degree in Bio-Medical Engineering or related field
- Equivalent healthcare experience
- Program certification from an accredited cardiac training program
Salary/Compensations
- $55,300.00 – $110,700.00
Benefits
- Free medical coverage in HIP PPO medical plan in the next calendar year.
- Excellent retirement savings plan with a high employer contribution.
- Tuition reimbursement.
- Freedom 2 Save student debt program.
- FreeU education benefit.
- Health and wellness benefits
About the Company
- Abbott is a global healthcare leader that helps people live more fully at all stages of life.
- Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
- Our 122,000 colleagues serve people in more than 160 countries.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
Equal Opportunity
- Abbott is an Equal Opportunity Employer, committed to employee diversity.
- Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.