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About the Role

Support the mission of "Making it easy to deliver clinically excellent care the VEG way" by collaborating with medical leaders, educators, and frontline staff to focus on impactful, practical, and frontline-focused medical quality solutions. You will work 1-2 shifts per month in the hospital to stay connected to frontline needs and pilot initiatives.

Responsibilities

Create and manage medical quality projects from proposal to pilot implementation, data/feedback collection, and continuous improvement
Ensure ongoing improvement and innovation of care delivery processes and systems
Develop and implement pilots and clinical studies in collaboration with medical field and local leadership
Work with field leaders on skill building and engagement in medical quality and patient safety programs
Provide assistance to medical leadership teams for patient safety events and case reviews, partnering to create solutions
Identify frontline education and training opportunities with practical and wide-spread impact
Obtain frontline feedback about content, training, and medical quality needs
Provide consistent feedback on frontline training and resource needs to Medical Education and Medical Operations teams
Create and disseminate new and updated VEG Medical Quality content including clinical guidelines and one pagers
Identify and create patient safety features such as default treatment instructions and safety alerts in the VEG electronic health record
Remain up to date with current research and plan research projects
Represent VEG at conferences and industry events, with emphasis on quality and patient safety

Requirements

DVM, VMD, or equivalent
5+ years of experience in emergency medicine
3+ years experience training, mentoring, and developing veterinary students, interns, and/or residents
Multiple historical publications or equivalent experience that reflect skilled medical authorship required
Experience lecturing at universities and/or conferences required
State licensure that is in good standing OR eligibility for such licensure in at least 3 states with a VEG hospital
A commitment to mentorship and elevating the next generation of vets
Strong communication and interpersonal skills
Skilled at stakeholder management and cross-functional collaboration
Clear and direct written and verbal communication to inspire, motivate, guide, and influence local leaders
Strong critical-thinking and creative problem-solving abilities
Strong financial and data literacy skills
Genuine desire to improve one’s own skills and knowledge at all times and eager to both be a teacher and to learn from others
Sets aside time to study up to date veterinary medical trends to ensure VEG hospitals maintain medical excellence
Must be able travel up to 15%-25% of the time to various VEG hospitals when needed, occasionally including weekends and holidays
Additional travel to VQ on an as-needed basis for medical leadership meetings and project work

Skills

Medical quality
Patient safety
Clinical excellence
Electronic health record
Project management
Stakeholder management
Cross-functional collaboration
Communication
Interpersonal skills
Critical-thinking
Problem-solving
Financial literacy
Data literacy
Mentorship

Location

Remote
Onsite (for hospital shifts and VQ)

Work Type

Full-time
Hybrid

Experience Level

5+ years of experience in emergency medicine
3+ years in academic emergency/specialty environment preferred
3+ years experience training, mentoring, and developing veterinary students, interns, and/or residents
Medical leadership experience preferred
Project management experience preferred

Education Level

DVM, VMD, or equivalent
DACVECC (or board-eligible) or equivalent preferred

Salary/Compensations

$180,000-$200,000

Benefits

Competitive Compensation Including bonus + benefits + equity
Comprehensive health and wellness benefits that start on day one
Access to free therapy or counseling
Paid parental leave, up to 12 weeks at 100% of regular salary
Inclusive fertility and family-building care for all types of families
Unlimited PTO
Generous employee referral program
Casual office attire
Ability to bring your fur baby to work
Cool VEG swag
Food in the fridge
Free lunches twice a week
Company laptop
Monthly cell phone reimbursement

About the Company

VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience.
VEG has expanded rapidly with hospitals nationwide open 24/7/365, creating an ER experience that focuses on what pets and pet parents really need.
VEG is a 2025 and 2026 certified Great Place to Work®.
The headquarters team builds technology, recruits talent, and brings the brand to life, ensuring hospitals and people have what they need.
VEG is a leader in veterinary emergency medical quality.

Equal Opportunity

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness.
VEG is devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered.