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About the Role
Portable Equipment Counter Assistants are responsible for performing detailed inspections of portable equipment, checking functionality, prepping, and managing reservations for student patrons and faculty. This role involves maintaining accurate records, prioritizing faculty requests, and ensuring all equipment is accounted for and in good working order.
Responsibilities
- Perform detailed inspections of portable equipment during checkout and return.
- Function check, prep, and manage daily reservations for portable equipment.
- Report missing or broken items to the supervisor and create tickets for resources.
- Check the database reservations program at the beginning of each shift for prep, inspection, and late items.
- Prioritize faculty reservations for classroom support at the start of each shift.
- Prep equipment up to 24 hours in advance.
- Monitor the returns screen and send notices for late equipment.
- Inspect items on the cart against the reservation when patrons pick up equipment.
- Verify equipment numbers and confirm all non-reservable items match the reservation.
- Conduct ongoing inspections of equipment on the shelf during lulls in activity.
- Match kit/case contents with the contents list or database.
- Inspect equipment closely for damage or missing items.
- Bring any discrepancies or problems to the attention of the Facilities Manager or Technical Support Manager.
- Take equipment offline and ticket it if issues are found after hours, with a follow-up email.
- Notify the Technical Support Manager or Facilities Manager of high-priority repair needs.
Requirements
- Must apply attaching both a resume and cover letter.
- Employment is contingent upon successful completion of the I-9 and employment eligibility requirements.
- Must bring original, unexpired, authorized personal identification documents to complete the I-9 form.
Skills
- Database management
- Attention to detail
- Communication
Location
- Ithaca, NY
Work Type
- Student Employment
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- $16/hr
About the Company
- Ithaca College’s student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries.
- These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.
- Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply.
- Experience that contributes to the diversity of the college is appreciated.
Equal Opportunity
- Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply.