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About the Role
We are seeking two Founding Applied AI Engineers to develop and manage conversational agents for clinical trials. These agents will engage with patients via text, voice, and email to assess eligibility, direct them to suitable trials, and schedule appointments. You will be responsible for enhancing current patient outreach and screening agents, as well as creating a new patient-facing agent. Collaborating closely with engineering and operations teams, you will analyze production data to identify and resolve conversational breakdowns, implementing evaluations to prevent future issues.
Responsibilities
- Build, deploy, and operate conversational agents across SMS, voice, and email.
- Improve eligibility screening, trial routing, and appointment booking across thousands of real patient conversations.
- Own tracing and evaluations, diagnose live failures, and verify fixes before rollout.
- Test new approaches to agent design and bring the ones that improve reliability into production.
Requirements
- Personally built a production conversational agent that interacted directly with thousands of regular external users.
- Ability to detail a real failure in a conversational agent: how it was found, what was changed, and how recurrence was prevented.
- Deep hands-on experience building and operating agents.
- Ability to work onsite in San Francisco Monday–Friday, 10 a.m.–9 p.m., and Saturday, noon–7 p.m.
Location
- San Francisco
Work Type
- Onsite
- Full-time
Experience Level
- 0-4 years of experience
Salary/Compensations
- $150,000.00 - $220,000.00 base
- 0.1% - 1% equity
Benefits
- Office lunch and dinner
- 401(k)
About the Company
- A seed-stage healthcare AI company.