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About the Role
As a library student employee, you will greet and assist library users and perform a variety of Library Access Services activities. This role offers meaningful experiential learning opportunities that develop transferable skills, allowing students to apply classroom knowledge in real-world professional settings.
Responsibilities
- Greet and assist library users
- Check out, return, and reshelve materials
- Troubleshoot and assist with printing and computer questions
- Retrieve and/or digitize library materials
- Assist with stacks maintenance, archives, course readings, or interlibrary loan tasks and projects
- Monitor and record building usage at the beginning of each shift
- Provide a high level of customer service to patrons
- Advise users of library policies or procedures
- Refer questions regarding overdue, lost items, fines, claims, and returns to library staff
- Protect student and colleague privacy and confidentiality
- Assist with the operation of printers and other technology
- Accept faculty course reading materials for the personal course readings collection
- Perform stacks related tasks including tracing/searching for missing materials, organizing and reshelving, shelf-reading, and inventory
- Facilitate interlibrary loan services by retrieving and scanning materials and packing or unpacking or sorting mail
- Assist with Library College Archives as assigned
- Notify Access Services Staff of any problems or suggestions related to policies, procedures, or building security
Requirements
- Must be an Ithaca College Student
- Strong attention to detail
- Strong organizational skills
- Strong interpersonal skills
- Strong written and verbal communication skills
- Working knowledge of personal computers
- Candidates that can commit to 2 or more semesters are preferred
- Experience working at a library or customer service desk preferred
- Ability to reliably work 11pm-2am shifts or weekends is a plus
- Interest in learning complicated and detailed processes of Interlibrary Loan is a plus
- Must apply online at ithaca.edu/jobs
- Must attach a resume and cover letter
- Must bring original, unexpired, authorized personal identification documents to complete the I-9 form
- Must successfully complete a criminal background check
Skills
- Attention to detail
- Organizational skills
- Interpersonal skills
- Written communication skills
- Verbal communication skills
- Personal computer knowledge
- Customer service
Location
- Ithaca College
Work Type
- Part-time
- Student Employment
Experience Level
- Entry Level
Education Level
- Student
Salary/Compensations
- $16/hr
Benefits
- Meaningful experiential learning opportunities
- Development of transferable skills
- Application of classroom knowledge in real-world professional settings
- Fostering of personal and professional growth
About the Company
- Ithaca College’s student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries.
- These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.
Equal Opportunity
- Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply.
- Experience that contributes to the diversity of the college is appreciated.