Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this EVP, Client Leadership role.

Rezi rewrites your resume against Publicis Groupe Holdings B.V's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the EVP, Client Leadership posting at Publicis Groupe Holdings B.V — free, in seconds.

About the Role

Publicis Digital Experience is seeking an Executive Vice President, Client Service Leader to lead a $45M portfolio of client business. This executive will serve as a senior client partner, practice leader, and enterprise operator, accountable for profitable growth, integrated delivery, organizational health, and transformation across the portfolio.

Responsibilities

Champion a clear vision for client leadership across commerce and retail media, setting standards for strategic rigor, integrated delivery, innovation, and measurable impact.
Partner with agency and capability leaders across Publicis Commerce to evolve the practice, including offerings, operating models, talent, tools, and go-to-market priorities.
Represent the organization as a senior thought leader on retail media networks, connected commerce, data, measurement, and emerging platforms, and create repeatable best practices that scale across the portfolio and broader organization.
Own the end-to-end commercial and operating health of a $45M client portfolio, including revenue, margin, forecasting, staffing, resource allocation, quality, scope, risk, and client satisfaction.
Build a portfolio operating rhythm with clear governance, performance indicators, escalation paths, and accountability across disciplines and markets, and identify delivery, commercial, and organizational risks early with practical mitigation plans.
Lead transformation initiatives that improve speed, integration, consistency, and value delivery, including the adoption of agentic AI with responsible governance, workflow automation, and data-enabled decision making, while ensuring continuity for clients and teams.
Set the growth strategy for the portfolio across shopper marketing, retail media, eCommerce, omnichannel activation, content, data, measurement, and technology, and advise senior client leaders on how these investments connect to brand, sales, customer, and enterprise growth objectives.
Integrate client leadership, shopper marketing, retail media, creative, strategy, analytics, data, technology, production, and activation, with clear accountability from brief and planning through execution, optimization, and measurement.
Advance total commerce maturity, with retail media as a core growth engine, by strengthening audience strategy, platform and retailer partnerships, closed-loop measurement, incrementality, and performance optimization across the full path to purchase.
Identify organic growth opportunities, lead senior-level business development, and convert client needs into scalable solutions and commercially sound scopes.
Build, lead, inspire, and hold accountable a senior, multidisciplinary client leadership organization capable of managing a complex $45M portfolio, with clear accountability for client relationships, commercial performance, integrated delivery, and talent development.
Design an organizational structure and workforce plan aligned to client needs, growth priorities, capability requirements, and financial commitments, and build a strong succession and talent pipeline through hiring, coaching, capability building, performance management, and intentional career mobility.
Create an inclusive, high-performing culture grounded in collaboration, clarity, trust, continuous learning, and shared accountability, partnering across functions and geographies to resolve barriers and allocate resources effectively.
Provide executive stewardship of C-suite and senior client relationships, connecting day-to-day delivery, portfolio performance, and emerging client needs to enterprise growth priorities and actionable commerce solutions.
Lead annual and long-range portfolio planning, including financial commitments, growth plans, capability investments, and executive business reviews.
Negotiate scopes, fees, and commercial terms that balance client value, delivery quality, and sustainable agency economics, ensuring the portfolio consistently meets agreed revenue, margin, and financial goals while maintaining high standards of client service and work quality.

Requirements

15+ years of progressive leadership experience in commerce marketing, retail media, shopper marketing, integrated marketing, or a related field, including significant executive-level client leadership.
Demonstrated accountability for a large, complex client portfolio or business unit, ideally at or above $45M in annual revenue or managed scope.
Deep knowledge of the commerce and retail media ecosystem, including major retailers, retail media networks, the ad technology platforms that power them, eCommerce, audience and data strategies, measurement, and omnichannel activation.
Proven success leading multidisciplinary teams across strategy, creative, media, data, technology, production, and operations, including organizational or operating-model transformation in a complex, matrixed environment.
Strong financial and commercial acumen, including forecasting, margin management, resource planning, scope development, and contract negotiation.
Executive presence and the ability to communicate, influence, and negotiate effectively across client and internal organizations.
Enterprise-minded, forward-looking commerce leader who balances client growth, commercial discipline, operational excellence, and people leadership, and translates marketplace change into a focused client and capability agenda.
Transformational operator and pragmatic, accountable decision maker who creates clarity, mobilizes cross-functional teams, and sustains momentum through change, with high standards for impact, collaboration, and follow-through.
Inclusive talent leader who builds strong leadership benches and enables teams to perform at scale.

Skills

Commerce marketing
Retail media
Shopper marketing
Integrated marketing
Client leadership
Commerce and retail media ecosystem
Retail media networks
Ad technology platforms
eCommerce
Audience and data strategies
Measurement
Omnichannel activation
Financial acumen
Commercial acumen
Forecasting
Margin management
Resource planning
Scope development
Contract negotiation
Communication
Influence
Negotiation
Client growth
Commercial discipline
Operational excellence
People leadership
Organizational transformation
Agentic AI
Workflow automation
Data-enabled decision making

Work Type

Flexible working arrangements
Work Your World Program

Experience Level

15+ years of progressive leadership experience

Salary/Compensations

USD $1.00 - USD $1.00/NA

Benefits

Paid Family Care for parents and caregivers for 12 weeks or more
Monetary assistance and support for Adoption, Surrogacy and Fertility
Monetary assistance and support for pet adoption
Employee Assistance Programs and Health/Wellness/Comfort reimbursements
Tuition Assistance
Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
Matching Gifts programs
Flexible working arrangements
'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
Business Resource Groups that support multiple affinities and alliances
Medical and voluntary benefits to our freelancers and temporary employees
Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.
Medical coverage, dental, vision, disability, 401k, and paid time off.

About the Company

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients.
Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.
Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing.
With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity.
An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature.
We are an expanding network of more than 7,000 employees across global offices, unified under the Publicis Digital Experience umbrella.
Our portfolio includes agency brands such as Razorfish, Digitas, Mars United Commerce, Arc Worldwide, Saatchi & Saatchi X, Plowshare and 3Share.
Our capabilities span the full customer journey—from creative and experience to Commerce and CRM—through specialized practices like ConnectedCRM and the Publicis Commerce.

Equal Opportunity

Publicis Digital Experience is an Equal Opportunity Employer.
Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact usmttacompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.