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About the Role
AMP is seeking an energetic, self-motivated, and professional Leasing Manager to oversee and train Leasing Specialists, ensuring leasing activities are completed efficiently and in compliance with company standards. This role involves engaging with prospective residents, understanding their needs, and matching them with the perfect apartment, while staying informed about market trends and competitor activity.
Responsibilities
- Supervise and provide training to Leasing Specialists, ensuring effective performance and skill development.
- Audit leasing files for compliance, ensuring all necessary documentation and checklists are completed before submission to the Community Director.
- Stay up-to-date with local competitors and market trends, providing recommendations on potential rate adjustments or concessions to management.
- Complete and maintain leasing activity reports to track performance and success.
- Greet prospective residents, providing information about the property and addressing questions, highlighting features and benefits.
- Foster a professional, friendly, and approachable demeanor when interacting with prospective residents, current tenants, and colleagues.
- Assess prospects’ needs, preferences, and budgets to identify the best housing options.
- Promote leasing specials, discounts, and offers to attract prospective residents.
- Submit weekly prospect reports to the Community Director, summarizing key insights and progress.
- Maintain a closing ratio of at least 33%.
- Ensure online advertising is updated daily to reflect current pricing, availability, and promotions.
- Track and maintain a daily engagement score of 90-100% in Knock, ensuring high responsiveness.
- Research local market conditions to remain competitive and knowledgeable about industry trends.
- Ensure vacated units are promptly cleaned, staged, and ready for viewings by prospective residents.
Requirements
- Previous experience as a Leasing Agent for 2 years preferred.
- High School Diploma or equivalent required; bachelor's degree preferred.
- Highly developed written and oral communications skills, including the ability to communicate across digital platforms and in-person.
- Proven record of accomplishment as a successful salesperson.
- Strong interpersonal skills to build relationships with a broad range of stakeholders.
- Proficient with Microsoft Office and related software required.
- Experience with Resman property management software preferred.
- Able to multitask, stay organized and meet deadlines.
- Ability to stand for extended periods, bend, stoop, squat, kneel, and lift over 20 pounds.
- Occasional property tours with prospective residents as needed.
Skills
- Written and oral communications skills
- Interpersonal skills
- Microsoft Office proficiency
- Resman property management software experience
- Sales
- Customer service
- Problem-solving
- Multitasking
- Organization
- Meeting deadlines
Location
- On property
Work Type
- Full-time
Experience Level
- 2 years of experience as a Leasing Agent preferred
Education Level
- High School Diploma or equivalent required
- Bachelor's degree preferred
About the Company
- Apartment Management Professionals (AMP) is seeking an energetic, self-motivated, and professional Leasing Manager to join our team.