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About the Role
Lead client risk advisory strategy and execution, helping clients understand, mitigate, and transfer risk. Partner with advisors, service teams, and executive leadership to deliver world-class risk solutions that drive retention, growth, and operational excellence.
Responsibilities
- Directly responsible for client retention, client servicing, and oversight on new client placements across the Risk Advisory Team.
- Manage a growing team of Risk Advisors to ensure all conversion, execution, and servicing timelines are met.
- Monitor and address performance metrics with the Risk Team to ensure performance expectations are met.
- Maintain a culture of excellence across the Risk Team regarding daily work, client engagement, and internal operational execution.
- Lead the design and implementation of client risk management programs across multiple industries and lines of business (P&C, Workers Comp, Auto, Cyber, etc.).
- Partner with Risk Advisors to deliver comprehensive renewal and risk mitigation strategies.
- Partner with Risk Advisors to oversee loss analysis, benchmarking, and claims trends to guide client decision-making and carrier negotiations.
- Partner with Risk Advisors to evaluate client operations, exposures, and contractual risks to propose proactive solutions.
- Support internal education and development of best practices across the risk team.
- Collaborate with leadership to enhance processes, tools, and technology for risk advisory delivery.
Requirements
- 8–12 years of experience in commercial insurance or risk management, ideally within a brokerage or consulting environment.
- 2+ years of quota carrying-people management experience, ideally in a fast-paced and high ownership environment.
- Deep understanding of commercial lines (GL, Property, Auto, WC, Umbrella, and Specialty).
- Proven ability to communicate complex insurance concepts to executive-level clients in a clear, advisory tone.
- Strong analytical and strategic thinker, comfortable working across clients and industries.
- Leadership mindset with a desire to mentor others and build scalable systems for growth.
Skills
- Risk management
- Client retention
- Client servicing
- Team management
- Performance monitoring
- Risk management program design
- Risk mitigation strategies
- Loss analysis
- Benchmarking
- Claims trends analysis
- Client operations evaluation
- Exposure evaluation
- Contractual risk evaluation
- Process enhancement
- Tool enhancement
- Technology enhancement
Location
- New York, NY
- Philadelphia, PA
Work Type
- Full-time
Experience Level
- 8-12 years
- 2+ years people management
Education Level
- Designations (CPCU, ARM, CIC, CRM) preferred but not required
Salary/Compensations
- $200,000 – $300,000/year OTE
Benefits
- Competitive compensation
- Meaningful equity
- Comprehensive benefit plans for medical, dental, vision, life, and disability
- Pre-tax accounts (FSA, HSAs, dependent care FSAs, commuter savings)
- 401(k)
- Flexible time off
- Sick leave
- Family and medical leave
- Major national holidays
- Curated in-office employee experience
- Collaborative, transparent, and fun culture
About the Company
- WithCoverage replaces the traditional insurance brokerage with AI-supercharged risk management designed for the modern economy.
- Partners with hundreds of high-growth, category-defining companies.
- Clients span iconic consumer brands, hospitality leaders, GCs, advanced manufacturers, and next-generation defense contractors.
- Operates in complex risk environments and needs a partner that can move at their speed.
- Built a new category: elite risk advisors operating on top of proprietary technology.
- In-house Agency Management System gives the team and AI agents full visibility into policies, exposures, claims, billing, and commissions.
- Platform enables deep automation, better decisions, and a fundamentally higher standard of service.
- Founded by JD Ross (co-founder of Opendoor) and Max Brenner (Bain, Compound).
- Raised over $43M from leading investors including Sequoia, 8VC, Khosla Ventures and Crystal Venture Partners.
- Ambition is to redefine how risk is managed across the economy.