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About the Role

We are seeking an experienced SuccessFactors Analyst for a 12-month contract to support and enhance our PeoplePlus platform across APAC. This hands-on role involves system configuration, troubleshooting, reporting, integrations, testing, and continuous improvement in close partnership with HR, Payroll, IT, and external support providers.

Responsibilities

Take ownership of the day-to-day support and ongoing enhancement of the SAP SuccessFactors environment.
Configure, maintain, and support SAP SuccessFactors across Employee Central, EC Payroll, Learning, Onboarding, Performance & Goals, and EC Time Off.
Collaborate with stakeholders to identify, scope, and deliver system enhancements.
Manage ongoing system maintenance and resolve technical and functional issues.
Configure workflows, business rules, MDF objects, Foundation Objects, picklists, and permissions.
Develop and maintain reporting using Story Reports, Canvas Reports, and Integration Centre.
Support and coordinate customized system integrations.
Monitor HR data quality and conduct regular audits to maintain accuracy.
Liaise with external AMS providers, ensuring issues are resolved within agreed SLAs and estimates are appropriately scoped.
Support testing and deployment of system changes and enhancements.
Provide training and guidance to key users.
Maintain accurate system documentation and platform workbooks.

Requirements

6+ years of experience working with SAP SuccessFactors, with strong technical and functional capability.
Hands-on experience across EC, ECP, LMS, Onboarding, PMGM, and EC Time Off.
Strong knowledge of SuccessFactors configuration, reporting, and integrations.
Experience partnering with and managing external AMS/support providers.
A good understanding of HR and Payroll processes and how technology supports them.
Strong HR data analysis, reporting, and problem-solving capability.
An understanding of data flows, integrations, security permissions, and organizational structures.
The ability to confidently manage stakeholders and competing priorities.
Strong communication and documentation skills.

Skills

SAP SuccessFactors
Employee Central
EC Payroll
Learning
Onboarding
Performance & Goals
EC Time Off
Story Reports
Canvas Reports
Integration Centre
HRIS
HR data analysis
Reporting
Problem-solving
Stakeholder management
Documentation

Location

APAC

Work Type

Fixed Term Full Time
Contract

Experience Level

6+ years experience

About the Company

Colliers is a leading diversified professional services and investment management company with operations in 70 countries.
Our 22,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients.
We do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.
We empower our people's career growth and skill development, support their health and wellbeing, and foster an inclusive and diverse culture.

Equal Opportunity

We foster an environment in which everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work.
We actively recruit people who represent the diversity of the communities in which we operate.
We take great pride in doing what’s right and operating in ways that benefit the business, our people, our clients, our communities, and the environment.