Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Quality Manager role.
Rezi rewrites your resume against TRIP's job description. Free.
Tailor your resume to this Quality Manager role.
Rezi rewrites your resume against TRIP's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Quality Manager posting at TRIP — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Quality Manager posting at TRIP — free, in seconds.
About the Role
Quality sits at the heart of everything we do. As Quality Manager, you will be the day-to-day responsible person who maintains and runs quality, food safety, and technical programmes across TRIP’s full drinks and supplements portfolio, spanning every co-manufacturer, ingredient supplier, and market we operate in across the UK, US, and EU. This is a hands-on, cross-border role supporting new product launches, managing incidents, and keeping quality controls sharp.
Responsibilities
- Maintain and continuously improve TRIP’s global QMS, HACCP, prerequisite programmes, internal audit schedule and CAPA log.
- Lead BRC (or equivalent GFSI-benchmarked) alignment and development across the entire co-manufacturer network.
- Own product specifications, Bills of Materials (BOMs) and technical documentation globally.
- Act as a key quality contact for TRIP’s co-manufacturers and ingredient suppliers across our regions.
- Support supplier approval, ongoing quality KPIs, audit schedules and corrective action plans.
- Conduct and coordinate supplier audits across our co-manufacturer network.
- Perform risk assessments on raw materials and suppliers.
- Support and help maintain the product testing programme.
- Maintain Certificate of Analysis (COA) management and finished product standards.
- Monitor quality KPIs and help drive continuous improvement activity.
- Partner with the NPD and R&D teams to provide quality and technical input throughout new product development.
- Support trial execution, sensory alignment and packaging integrity checks for new products.
- Help ensure new products reaching launch have complete quality documentation and finished product specifications.
- Support complaint investigations and quality incidents from initial triage through root cause analysis and prevention of recurrence.
- Support product recall readiness: help maintain the recall plan and act as quality lead should one be triggered.
- Support the customer care team with technical knowledge on product quality queries and complaint resolution.
- Help coordinate cross-functional problem-solving across operations, supply chain and NPD.
- Provide subject-matter input into regulatory risk assessments, ingredient approval, claims substantiation and MPC/specification governance.
- Keep product specifications and BOMs aligned with the compliance team’s MPCs and the Packaging Compliance Specialists’ artwork records.
Requirements
- Degree in Food Science, Chemistry, Microbiology or a related discipline.
- 5+ years’ experience in a quality or technical role within consumer goods — specifically functional beverages and/or food/dietary supplements — including experience managing quality across more than one market or region.
- Hands-on experience working with co-packers or contract manufacturers, ideally spanning more than one country.
- Strong working knowledge of HACCP, GMP, prerequisite programmes and food safety certification schemes (BRC, ISO 22000, GFSI).
- Proven ability to manage supplier quality at scale — audits, KPI reporting, corrective actions — across multiple sites and suppliers simultaneously.
- Confident communicator, comfortable holding suppliers and co-manufacturers to account across cultures and time zones while maintaining collaborative, long-term relationships.
- Comfortable operating as the day-to-day responsible owner of a global function under senior direction, with the judgement to know when to decide and when to escalate.
- Working familiarity with UK, US and/or EU food and food-supplement regulatory frameworks (FSA, MHRA, FDA).
- Exposure to shelf-life and stability testing in beverages, including packaging interactions and carbonation.
- Experience in a scale-up or high-growth, multi-market FMCG environment.
- Prior experience building or maturing a QMS/BRC programme from the ground up.
- Direct experience with US Dietary Supplements (Supplement Facts, 21 CFR Part 111 cGMP).
- Background in functional/adaptogenic beverage CPG, alongside food or dietary supplement quality experience.
Skills
- Quality Management Systems
- HACCP
- BRC
- ISO 22000
- GFSI
- Product Specifications
- Bills of Materials (BOMs)
- Technical Documentation
- Supplier Quality Management
- Audit Coordination
- Corrective Action Plans
- Risk Assessment
- Product Testing
- Certificate of Analysis (COA) Management
- Quality KPIs Monitoring
- New Product Development (NPD) Input
- Incident Management
- CAPA
- Recall Readiness
- Regulatory Risk Assessment
- Claims Substantiation
- MPC/Specification Governance
- US Dietary Supplements
- cGMP
- 21 CFR Part 111
Location
- UK
- US
- EU
Work Type
- 4 days per week in the office
- Option to work from home on a Friday
- Working from Anywhere policy: 2 weeks per year
Experience Level
- 5+ years’ experience in a quality or technical role
- Experience managing quality across more than one market or region
- Experience in a scale-up or high-growth, multi-market FMCG environment
Education Level
- Degree in Food Science, Chemistry, Microbiology or a related discipline
Salary/Compensations
- DOE
Benefits
- Private Healthcare with Vitality including Virgin Gym
- 50% off
- Holiday: 24 days + birthday off
- 1 Wellness Day
- Pension plan
- Potential to take part in the company share scheme
- TRIP product discount & Friends+Family codes
- Mindfulness support with Calm App membership
- Breakfast and snacks provided
- Sleep support with monthly Dream Drops CBD Oil allowance
- Dog Friendly office
- Regular team socials & events
About the Company
- TRIP’s mission is to create calm in the everyday chaos for our community, offering next-generation wellness products to power their lifestyle and nurture mental wellbeing.
- Co-founders, husband and wife team Olivia and Daniel discovered plant-based wellness after a transformative personal experience and decided to launch TRIP in 2019 to bring the most delicious, highest quality functional drinks and supplements to millions of people globally.
- Now the world’s #1 Calming Beverage Brand, TRIP’s award-winning drinks and wellness products are crafted with botanicals and adaptogens to help people relax, unwind and find balance.
- Since launch, TRIP has rapidly expanded from the UK to across Europe and North America, generating over $100 million in sales.
- TRIP products are now available in leading supermarkets, natural retailers and online.
- Our vision is to become the global leader in calming drinks and supplements. Synonymous with calm in the same way Red Bull is with energy.
- We move fast, think big and are committed to becoming the defining brand for a generation who drinks less but prioritises mental wellbeing more than ever.
- There has never been a better time to join our incredible team and be part of the movement!