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About the Role
The Millennium Group (TMG) is seeking a highly motivated and enthusiastic team player for a career opportunity. This role involves providing essential workplace support services to Fortune 500 companies, professional service firms, and institutions of higher education.
Responsibilities
- Provide backup reception support and general workplace assistance.
- Open, track, and close ServiceNow tickets for all maintenance requests.
- Conduct daily walkthroughs to identify cleaning, safety, and repair needs.
- Escort and coordinate vendors; maintain maintenance documentation.
- Maintain kitchens, pantries, and common areas; restock supplies and coordinate appliance repairs.
- Change copy machine toner as needed.
- Process all inbound and outbound mail and packages.
- Assist with employee moves, including relocating furniture and personal items.
- Install nameplates, distribute keys, and prepare offices before moving in.
- Assist with furniture deliveries, installations, repairs, and removal.
- Perform light maintenance tasks such as hanging pictures, assembling furniture, and rearranging office setups.
- Support executive meetings & events, including room setup, equipment, and food/beverage preparation.
- Set up tables, chairs, staging, and other equipment according to event diagrams.
- Maintain a clean, safe, and organized workspace. Keep corridors and freight areas clear of debris.
- Report cleaning needs to appropriate vendors.
- Provide basic troubleshooting and setup support for workplace and conference room equipment.
- Coordinate with IT on workstation and equipment deployment needs.
- Support cable boxes and workplace equipment for troubleshooting and setup.
- Assist with conference room readiness and meeting support, including mounting TVs, speakers, and basic audio equipment.
- Perform other duties as assigned by manager.
Requirements
- Excellent customer service and interpersonal skills.
- General facilities background.
- Ability to lift/move up to 50 pounds and a two-person lift over 50 lbs.
- Familiarity with building procedures.
- Strong multitasking and prioritization skills.
- Proficient in Word, Excel, and PowerPoint.
- Able to work overtime on short notice.
- Independent, proactive, flexible, and able to collaborate across functions.
- Strong written and verbal communication skills.
- Highly attentive to detail with strong critical thinking abilities.
Skills
- Customer Service
- Interpersonal Skills
- Facilities Management
- Multitasking
- Prioritization
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Communication Skills
- Critical Thinking
- Hospitality Experience
- Maintenance Experience
- Entertainment Industry Experience
About the Company
- The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education.
- TMG has a team of over 1,500 nationwide associates and over 30 years of success in the industry.
Equal Opportunity
- WATCH Where Service Matters: