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About the Role
The Master Scheduler oversees master scheduling, capacity planning, and work center scheduling through delivery to the final customer. This role aligns customer demand with production capacity, inventory, and material availability to support timely delivery and efficient resource use in a fast-paced, compliance-driven aerospace manufacturing environment.
Responsibilities
- Own the 100% on-time delivery (OTD) target for the assigned customer and parts portfolio.
- Develop and manage production schedules based on customer demand, internal capacity, inventory levels, and material availability.
- Prepare and publish weekly schedules for production teams and verify completion for each assigned customer.
- Update scheduling boards daily for every machine and work center, including Inspection and Shipping, to maintain continuous flow and resolve scheduling conflicts.
- Manage work orders, capacity loading, and resource allocation to minimize delays.
- Align shop schedules with the hours required to meet customer delivery commitments, coordinating overtime, flexibility, and other initiatives.
- Identify bottlenecks and production risks and implement corrective actions with cross-functional teams to mitigate disruptions.
- Analyze workflow, estimate completion dates, and prepare shipment forecasts.
- Coordinate outside processing with Supply Chain and Shipping according to customer demand and priority.
- Work with Engineering and Quality to resolve internal nonconformance reports (NCRs), rework requirements, and customer disposition issues promptly.
- Coordinate customer delivery schedules and lead times with Program Management.
- Collaborate with Engineering, Procurement, Quality, Shipping, and Receiving to maintain seamless production flow.
- Prepare daily schedule attainment metrics and share results with leadership and production teams.
- Use ERP/MRP systems to optimize production planning processes and maintain alignment between schedules, capacity, and material availability.
- Participate in cross-functional meetings to align production goals with overall business strategy.
- Provide coaching and performance feedback and support continuous improvement initiatives.
- Ensure scheduling and planning activities comply with AS9100, FAA regulations, and other applicable aerospace manufacturing standards.
Requirements
- Master scheduling, capacity planning, work center scheduling, and production planning methods and procedures.
- ERP/MRP systems, work order management, capacity loading, inventory, and material availability.
- Project management system fundamentals, workflow analysis, completion-date estimates, and shipment forecasting.
- Schedule attainment, on-time delivery of metrics, bottleneck identification, and corrective action planning.
- AS9100, FAA regulations, and other aerospace manufacturing standards applicable to planning and production flow.
- Communicates effectively with all organizational levels and coordinates priorities across departments.
- Resolves scheduling conflicts and negotiates practical solutions that support delivery commitments.
- Uses sound reasoning to identify constraints, assess options, and coordinate corrective actions.
- Maintains thorough, accurate schedules and planning information in a fast-paced environment.
- Works independently, remains goal-oriented, and meets assignment schedules while delivering quality work under pressure.
- Manages multiple tasks and competing priorities while contributing effectively to team objectives.
- Seeks new knowledge and skills, provides coaching and performance feedback, and supports continuous improvement.
- Certificate or degree in production planning, manufacturing, or process engineering, or equivalent experience.
- Minimum of three (3) years of master scheduling and planning experience in a fully functioning ERP environment within aerospace, automotive, or heavy equipment manufacturing.
- Related supervisory experience.
- Working knowledge of project management systems and considerable knowledge of planning and scheduling methods and procedures.
- APICS training experience.
- Excellent communication, negotiation, conflict management, and problem-solving skills, with the ability to interact effectively at all organizational levels.
- Ability to maintain accuracy and attention to detail, manage multiple priorities, and deliver quality work on schedule under pressure.
- Self-motivation, a goal-oriented approach, strong teamwork, sound reasoning, and a desire to acquire new knowledge and skills.
- Proficiency in relevant computer applications, including MS Project, MS Excel, Microsoft Access, and Visual.
Skills
- Master scheduling
- Capacity planning
- Work center scheduling
- Production planning
- ERP/MRP systems
- Work order management
- Inventory management
- Material availability
- Project management systems
- Workflow analysis
- Shipment forecasting
- Schedule attainment
- On-time delivery metrics
- Bottleneck identification
- Corrective action planning
- AS9100 compliance
- FAA regulations
- Communication
- Collaboration
- Negotiation
- Conflict management
- Problem solving
- Accuracy
- Attention to detail
- Accountability
- Results-oriented
- Prioritization
- Teamwork
- Continuous learning
- Coaching
- MS Project
- MS Excel
- Microsoft Access
- Visual
Location
- North York, ON, Canada
Work Type
- Full Time
- Day Shift
Experience Level
- Minimum of three (3) years of master scheduling and planning experience
- Related supervisory experience
Education Level
- Certificate or degree in production planning, manufacturing, or process engineering, or equivalent experience
- APICS training experience
About the Company
- Compliance-driven aerospace manufacturing environment.