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About the Role
The London Associate to Consultant (A-C) Performance Partner Manager is responsible for driving commercial success through the optimum deployment and billability management of A-Cs. This role builds trusted relationships with an allocation of A-Cs, ensuring transparency through regular touch bases on staffing, billability, affiliation and other performance topics. The role also leads LAB-wide projects, driving process improvements, strengthening ways of working, and playing a key role in broader cross-team initiatives.
Responsibilities
- Attend and provide input into regular A-C Performance Partner meetings, confirming roll-offs and extensions in advance.
- Identify and offer all suitable A-C options and guide the team to fill all staffing requests to achieve optimum deployment.
- Navigate daily trade-offs between individual preferences and commercial demand, managing billability and limiting cross-system staffing.
- Manage complex or escalated staffing situations, applying sound judgement to reach solutions.
- Provide insights and recommendations on staffing topics to the LAB Performance Director.
- Build relationships with A-Cs through regular touch bases on staffing, billability and performance topics.
- Advise on upcoming projects and inform A-Cs of cases they are offered, communicating staffing decisions.
- Keep accurate and up-to-date staffing records and work closely with the Finance team on weekly checks.
- Review and approve/decline holiday, FlexMonths and exceptional LOA requests.
- Manage parental leave phase-out and any leave of absence (LOA) reintegration to client work.
- Support with freecap allocations in line with commercial priorities.
- Collaborate with the CD Expertise Team on significant outcomes from Career Development Committee (CDC) meetings.
- Ensure the Consultant Practice Area affiliation process runs smoothly.
- Provide guidance and mentorship to junior Performance team members.
- Lead LAB-wide projects and initiatives impacting the full A-C Performance team.
- Identify and drive process improvements and embed stronger ways of working.
- Provide cover for the team when required and support with ad hoc projects.
Requirements
- 5+ years of relevant professional experience including ideally in an international professional services firm.
- Highly proficient in Excel, Word and PowerPoint.
- Experienced numerate.
- Excellent English skills (verbal and written communication).
- Ability to constructively challenge perspectives and manage expectations to reach effective outcomes.
- Ability to adapt messaging and build trust across a diverse group of A-Cs and senior stakeholders.
- Maintain discretion and professionalism with sensitive information.
- Collaborative and supportive approach to developing others, sharing knowledge and mentoring junior team members.
Skills
- Organisational skills
- Independent management of high volume complex staffing requests
- Managing competing priorities at pace
- Sound judgement
- Independent critical thinking
- Communication skills
- Influencing skills
- Interpersonal skills
- Mentoring
Location
- London
Work Type
- Full-time
Experience Level
- 5+ years
About the Company
- Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.
- BCG was the pioneer in business strategy when it was founded in 1963.
- Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
- Organizations must blend digital and human capabilities to succeed.
- Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change.
- BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose.
- We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
Equal Opportunity
- Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
- BCG is an E - Verify Employer.