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About the Role

The Assistant Director of Career Development Operations & Communities manages career-related programs to enhance student success, engagement, retention, and career readiness. This role designs, implements, and contributes to initiatives such as workshops, campus-wide events, and the Career Exploration Residential Academic Program, supporting the Office of Career & Professional Development’s mission.

Responsibilities

• Serve as lead instructor and support the delivery of curriculum and co-curricular programming for the Career Exploration Residential Academic Program (RAP), including facilitating seminars and discussion sections.
• Facilitate employer visits, field trips, and networking events.
• Manage the arrival and onboarding of RAP students.
• Compile and review course data to make recommendations for future improvements.
• Facilitate the early arrival program for Career RAP students, providing programmatic and operational support.
• Collaborate with campus partners such as the Undergraduate Student Success Center and the Office of Residential Life to recruit Career RAP participants through targeted marketing and outreach.
• Coordinate project-based learning opportunities with employers (both in-person and virtual) to connect classroom learning with real-world professional experiences.
• Review, test, and support the implementation of software platforms and other resources that provide students with information about career fields and access to virtual projects, simulations, and experiential learning opportunities.
• Provide logistical support for opportunities for students to earn relevant micro-credentials that complement academic coursework and strengthen career readiness.
• Develop and maintain knowledge of NACE standards and create resources to support their integration into course and program curricula.
• Represent the Office of Career & Professional Development at campus-wide events and meetings, including prospective and incoming student events.
• Participate in campus-wide career events, including the planning and implementation of large-scale career and internship fairs.
• Facilitate professional development programs, customizing content to meet the needs of diverse and varied audiences and groups, partnering with campus stakeholders.
• Collaborate with academic advisors across the schools and colleges to implement joint initiatives that integrate academic planning with career development.
• Develop experiential major maps that connect career development, research opportunities, and other high-impact practices with classroom curriculum.
• Support student employment initiatives designed to enhance career readiness through on-campus work experiences and internships, including the Work+ program.
• Understand, is committed to, and support departmental and University affirmative action and non-discriminatory regulations, policies, and goals.
• Perform other duties as assigned.

Requirements

• Bachelor's degree (preferably in education, psychology, student affairs, instructional design or a related field) and at least two (2) years of experience working with high school or college-aged students in mentoring, advising, counseling, teaching, recruiting, or related role.
• Experience with program, event, or course development, implementation, and review, including planning, marketing, executing, and evaluating programs, events, and/or courses.
• Proficiency in computer software and tools, including databases, presentation tools, spreadsheets, and social media platforms.
• Ability to learn new software, tools, and online platforms at a moderate pace.
• Ability to communicate professionally, clearly, and effectively to students, staff, faculty, and employers, both orally and in writing.
• Understanding and commitment to cultural and ethnic diversity.
• Passion for helping students and the ability to create inclusive, engaging environments that promote student well-being and connection.
• Strong interpersonal skills with the ability to maintain harmonious working relationships and collaborate effectively with a diverse population of stakeholders.
• Strong organizational and project management skills and excellent attention to detail.
• The ability to exercise sound judgement, use discretion, and maintain confidentiality.
• Master’s Degree in Higher Education Administration, College Student Personnel, Curriculum & Instructional Design, Human Resources, or related field and at least five years' experience working with college-age students in a mentoring, advising, counseling, teaching, program development or related role.
• Experience working in career-related roles, such as advisors, counselors, etc.
• Experience using social media to market programs or events.
• Experience using Gallup Strengths Finder.
• Experience using Handshake.

Skills

• Computer software and tools (databases, presentation tools, spreadsheets, social media platforms)
• Learning new software, tools, and online platforms
• Professional communication (oral and written)
• Cultural and ethnic diversity understanding
• Interpersonal skills
• Organizational skills
• Project management skills
• Attention to detail
• Sound judgement
• Discretion
• Confidentiality
• Social media marketing
• Gallup Strengths Finder
• Handshake

Location

• Amherst

Work Type

• Temporary
• 3-Year
• Benefited
• Full Time
• Hybrid

Experience Level

• 2+ years experience
• 5+ years experience

Education Level

• Bachelor's degree
• Master's Degree

Salary/Compensations

• PSSAP Grade 26
• Refer to Professional Staff Hiring Ranges

Benefits

• Benefited

About the Company

• Admin Support Units
• Career Services
• Office of Career & Professional Development

Equal Opportunity

• Departmental and University affirmative action and non-discriminatory regulations, policies, and goals.