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About the Role
Astound is seeking a Business Development Manager (BDM) I, II, or III to negotiate Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners, and developers. This role is crucial for enabling Astound to deliver its high-speed internet, cable television, and phone services to multiple dwelling units (MDUs). The position also involves account management of existing bulk portfolios and negotiation of renewal agreements.
Responsibilities
- Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers
- Source leads for new build opportunities
- Build relationships with real estate developers and property management firms
- Manage projects throughout the negotiation cycle
- Support the efforts of the building relations and customer support teams throughout the retention cycle
- Implement successful strategies to drive expansion of “on-net” commercial buildings in existing and new markets
- Target, identify and develop strategic revenue-producing partnerships and alliances
- Evaluate and support business development opportunities identified by our Enterprise sales channel
- Develop market analysis and business case to support expansion opportunities
- Build relationships with strategic partners and organizations
- Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads
- Be aware of ALL new leads, market developments and potential target buildings, current or future
- Conduct Business District walkthroughs
- Initiate and attend networking events
- Maintain general up to date knowledge of MTU market within territory
- Attend various business and association functions within territory, including some evening events
- Convey building lead information efficiently to support personnel
- Ensure all order information is entered accurately and within 24 hours
- Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation
- Complete all paperwork and agreements accurately, legibly and thoroughly
- Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications
- Provide exceptional customer service at all times
- Manage CRM systems, process, and quality of data
- Produce CRM output reports as requested by management
- Maintain updated sales funnel records, logging notes, contact information & activities
- Project a professional business manner and operate with a high degree of integrity
- Perform other duties as assigned
Requirements
- Three to five years in an outside sales or customer service environment managing business accounts
- Account Management experience is required
- Must be able to work independently with minimal supervision
- Possess a valid driver’s license with a satisfactory driving record per the Company’s Vehicle Driving Policy
Skills
- Exceptional business acumen
- Strong written and verbal communication skills
- Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook
- Ability to work with and manage CRM systems
- Excellent detail orientation and follow through skills
- Strong discretionary skills
- Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses
- Proven ability to coordinate across broad teams including marketing, operations, sales, and finance
- Proven ability to conduct complex contract negotiations
- Proven results in developing a channel and exceeding sales organizational objectives
- Understanding of fiber optic data and telecommunications solutions in CLEC business
Location
- New York, NY
- Nationwide
Work Type
- Full-time
Experience Level
- Business Development Manager I, II, or III
Education Level
- High school diploma or equivalent is required
- College degree in business, project management, or related field is preferred
Salary/Compensations
- Up to $135,000 - $230,000 a year (or more), with uncapped commissions
- $60,000 - $100,000 base salary with commission plan
- Business Development Manager 1- $60,000 - $75,000 annualized
- Business Development Manager 2- $75,000 - $85,000 annualized
- Business Development Manager 3- $85,000 - $100,000 annualized
- Targeted commissions at full attainment are up to $70,000 to $130,000 annually
Benefits
- 401k retirement plan, with employer match
- Insurance options including: medical, dental, vision, life and STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
About the Company
- Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
- We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
- At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
- Our commitment to excellence extends beyond infrastructure.
- We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
- Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
- We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
- At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Equal Opportunity
- Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
- Discrimination of any kind has no place here.
- We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
- We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.