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About the Role
The Special Assistant plays a critical role in managing the CEO’s day-to-day affairs while supporting the broader work of the executive office. This position regularly engages with a wide range of stakeholders, including Board members, funders, community members, and staff. The Special Assistant provides support to the Chief Program and Equity Officer (CPEO), three Associate Executive Directors (AEDs) for Programs, and other staff members in coordinating daily operations, conducting research, preparing written materials, organizing projects, and executing special initiatives.
Responsibilities
- Provide high-level administrative support to the CEO, CPEO, and AEDs.
- Manage the calendars of the CEO, CPEO, and AEDs, coordinating appointments, meetings, and travel arrangements.
- Sort, screen, prioritize, and distribute correspondence, including phone calls, mail, and other communications.
- Support the CEO with communications, scheduling, and other responsibilities related to the Board of Directors.
- Uphold discretion and maintain strict confidentiality when handling sensitive information.
- Work closely with executive management on agency operations and special projects, including correspondence, research, presentations, Board meetings, events, and other initiatives.
- Partner with the Senior Leadership Team to coordinate agency-wide events such as: Manager's Meetings, All Staff Day, All Welcome Day, Social gatherings, and Other special events.
- Conduct research and assist with preparing reports, presentations, and executive communications.
- Provide administrative and project support for a variety of organizational priorities and special initiatives.
- Serve as a liaison to Facilities, Finance, People, Development, and Information Systems teams.
- Manage daily administrative office operations, including daily mail processing, room reservations for 184 Eldridge, administrative expense invoices and payments, and welcoming and assisting external guests.
- Support the efficient day-to-day functioning of the executive office.
- Perform other duties as assigned by the CEO and executive management.
Requirements
- Excellent writing, verbal, and telephone communication skills.
- Self-motivated professional with strong project management abilities and proven organizational and multitasking skills.
- Ability to effectively manage competing priorities in a fast-paced environment.
- Exceptional interpersonal skills with the ability to work effectively across diverse audiences and levels of the organization.
- Strong proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, with the ability to learn internal systems quickly.
- Familiarity with University Settlement's mission, the settlement house model, and New York City's civic landscape.
- Demonstrated ability to maintain confidentiality and exercise sound judgment.
- History of success in positions requiring creative thinking, critical thinking, and problem-solving.
- Minimum of two (2) years of administrative experience supporting senior leadership preferred.
- A sense of humor, collaborative spirit, and commitment to the organization's social justice mission are highly valued.
Skills
- Project management
- Organizational skills
- Multitasking skills
- Interpersonal skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Research
- Writing
- Verbal communication
- Telephone communication
- Creative thinking
- Critical thinking
- Problem-solving
Location
- 184 Eldridge Street - New York, NY
Work Type
- Full Time
- Onsite
Experience Level
- Minimum of two (2) years of administrative experience supporting senior leadership preferred
Education Level
- Bachelor's Degree preferred
Salary/Compensations
- $60000.00 - $65000.00
About the Company
- University Settlement partners with 40,000+ New Yorkers in Lower Manhattan and Brooklyn every year to build on our collective strengths as we achieve healthy, stable, and remarkable lives.
- For nearly 140 years, we’ve fought poverty and systemic inequality by building highly effective social services in collaboration with our neighbors.
- Established in 1886 as the first Settlement House in the United States, we bring the values of that movement into the 21st century by meeting New Yorkers where they live, listening deeply to all perspectives, and creating space for responsive cooperation.
- Joining with our neighbors to make stable foundations where people of all ages can grow and pursue their dreams, we build community strength.
- We infuse a commitment to civic engagement, equality, and communal action into each of our programs, which include early childhood education, youth development, healthy aging, mental health and wellness, English classes for adult immigrants, community centers, and the arts.
Equal Opportunity
- We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.