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About the Role

DREAM is seeking a dynamic and results-driven individual to serve as an Operations Coordinator. The Coordinator will report directly to the Director of Operations and will be responsible for supporting the day-to-day operations, ensuring efficient office operations while providing exemplary customer service. The Coordinator will be responsible for the upkeep of administrative systems and routines, and will function as a contact person for all general inquiries.

Responsibilities

Support staff with the ordering process and ensures orders are placed and delivered in a timely manner.
Maintains procurement platform and ensures all information is up to date.
Support with the maintenance of all supply areas to ensure all of the necessary supplies and resources are readily available for staff.
Support with developing inventory systems that allow for supplies to be stocked and ordered in a timely manner while at the same time maintaining frequent communication with staff on the status of their orders.
Support with the completion of monthly AMEX report process.
Support in the outreach to prospective applicants, including SchoolMint application support and family tours.
Support in the planning and execution of student recruitment and family engagement events.
Support with current family outreach as part of the re-enrollment process.
Make calls to families to support with enrollment and new family engagement.
Take on additional student recruitment responsibilities, as needed.
Plan and execute logistics for student recruitment events including but not limited weekend and after-hours events.
Support with identifying and escalating facilities issues to the Facilities Team.
Support with identifying facilities needs and repairs to communicate to Facilities Team.
With the help of the Director of Operations, supports with conducting regular cadence of walkthroughs to hold staff to aesthetics standards.
Uphold DREAM standards for aesthetics.
Support with maintenance of student information systems, including but not limited to attendance entry and tracking, management of student rosters, and reporting for school staff.
Assist in the management of vendor contracts, invoice payments and record keeping.
Coordinate the intake of the organization’s incoming and outgoing mail (U.S. Postal Service and FedEx).
Support in the collection and maintenance of student records (i.e. physicals, immunizations, pick up lists, etc).
Provide additional administrative support (i.e. ordering food, arranging transportation, etc.) as needed.
Oversee DREAM’s delivery system and arranges for deliveries, as appropriate.
Keep the office neat and organized.
Keep all common spaces clean and stocked (i.e. staff room, copy room, etc.).
Maintain positive relationships with all staff.
Assist in the management and implementation of a school-wide family communications.
Support Operations Manager and Director of Operations in placing food orders for student meals and ensuring we have enough food for all students that want it.
Support with billing processes and ensure there are systems in place to track student meal counts.
Coordinate logistics of school meal service including but not limited to scheduling, troubleshooting, and ensuring adherence to compliance and safety expectations.
Support with maintaining relationships with food vendors.
Support with delivery of food and meal carts to cafeteria and designated classrooms.

Requirements

Ability to work at least 7:15am - 4:15pm, with availability for some early mornings, evenings, and weekends (for example to support with school events or critical days).
At least 2 years of administrative experience, preferably in a non-profit setting.
Strong commitment to customer service and understanding of the importance of administrative functions to the organization's mission.
Outstanding dependability, with a commitment to being on-time and prepared.
Collaborative team-player.
Solid oral and written communication skills.
“Whatever it takes” attitude and a willingness to change priorities at a moment’s notice.
Stand, walk, bend, reach overhead, lift heavy objects, work in tight spaces.
Reach with hands and arms and use hands and fingers to handle objects and operate tools, computers, and/or controls.
Use close vision, color vision, peripheral vision and depth perception along with the ability to focus vision.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Communication skills
Inventory management
Vendor management
Administrative support
Office management
Student information systems
Vendor contracts
Invoice payments
Record keeping
Mail coordination
Student records maintenance
Food ordering
Billing processes
Meal service logistics
Food vendor relations
School-based systems (ATS, Powerschool, SchoolMint)
Spanish/English bilingual

Location

East Harlem

Work Type

Full-time

Experience Level

2+ years of administrative experience

Education Level

High school diploma required
Bachelor’s degree preferred

Salary/Compensations

$65,000 to $70,000 per year

Benefits

Flexible Medical Health Plans
Dental and vision plans
Disability benefits
Life insurance
Up to 12 weeks fully paid of Parental Leave
Flexible spending account options
Pre-tax commuter benefits (parking and transit)
Fitness and entertainment discounts
Employee assistance program (EAP)
403(b) retirement plan with employer match
Referral, performance, and tenure milestone bonuses
Discounted school meals
Tuition reimbursement support
Access to a professional development fund
Approximately 48 days off throughout the school year (for 12-month employees)

About the Company

Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs.
Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom.
We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children.
To learn more, visit wearedream.org.

Equal Opportunity

At DREAM, diversity, equity, and inclusion are a matter of mission.
From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom.
DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive.
We are dedicated to creating a world where youth, especially youth of color, have permission to dream—along with the tools and opportunities to make their dreams reality.
Come dream with us.
DREAM Maxims: All Kids Can. This Kid Can. DREAM is Family. Fun is a Serious Value. Teamwork Makes the DREAM Work. Fail. Persist. Exceed. DREAM Big.
We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need.
If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!
DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws.
If accommodation is needed to participate in the job application or interview process, please contact your recruiter.