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About the Role
ACCES is seeking a motivated and detail-oriented student to support the delivery of Integrated Employment Services (IES). This placement offers hands-on experience in employment services, including client engagement, job readiness support, employer outreach, and service coordination. The student will work closely with Employment Consultants and Employer Liaison staff to gain practical experience while contributing to program operations. This role is ideal for students interested in employment services, social services, and community work.
Responsibilities
- Assist with preparing client intake files and documentation
- Support reminder calls/texts for upcoming appointments
- Assist with follow-up on missed appointments and inactive clients
- Support client check-ins to maintain engagement in services
- Observe and learn intake and service planning processes
- Assist in reviewing and formatting client resumes
- Provide feedback and suggestions under the guidance of Employment Consultants
- Support clients in preparing for job search activities
- Observe and assist with interview preparation activities
- Conduct research on employers and labour market opportunities
- Assist in collecting and organizing job postings
- Support Employer Liaison activities, including outreach preparation
- Observe employer engagement and job development processes
- Assist with preparation and coordination of webinars and workshops (onsite and virtual)
- Support delivery through co-facilitation or practice sessions
- Assist with job fair preparation and participation
- Support tracking of client employment status
- Assist with follow-up activities (e.g., 3, 6, and 12-month check-ins) under supervision
- Escalate client concerns or risks to appropriate staff
- Assist with data entry and maintaining accurate client records
- Support tracking of required documentation (e.g., resumes, employment verification)
- Learn and support the use of internal systems
- Participate in front desk and virtual outreach activities as required
Requirements
- Must be currently enrolled in an academic program that includes a field placement, practicum, or co‑op component, such as the Career Development Practitioner Program, Social Service Work diploma, or a related field.
- High level of professionalism and ability to identify, handle and safeguard confidential information with the utmost discretion.
- Excellent communications skills, both written and verbal
- Detail-oriented with excellent time management skills
- Able to work independently and be self-disciplined
- Able to work effectively in a team environment where priorities can change frequently
- Proficient with Outlook, Word, Excel, PowerPoint, and has an aptitude to learn new software skills
- Positive, can-do attitude with an ability to work collaboratively with the team to reach the team's goals
Skills
- Client engagement
- Career development support
- Employment outcomes and retention strategies
- Resume development
- Job search support
- Employer engagement
- Professional communication
- Organization
- Teamwork
- Outlook
- Word
- Excel
- PowerPoint
- Learning new software
Location
- ACCES Scarborough
Work Type
- Onsite
- Part-time
- Temporary
Experience Level
- Internship
Education Level
- Currently enrolled in an academic program with a field placement, practicum, or co-op component
Salary/Compensations
- Unpaid
About the Company
- ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada.
- ACCES helps more than 57,000 job seekers each year at seven locations in the GTA.
- As a charitable not-for profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience.
- We provide customized job search programs that meet the unique needs of our jobseekers.
- Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population.
Equal Opportunity
- ACCES Employment is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes.
- We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.
- Equity, Diversity, and Inclusion are central to our mission, values, and operations.
- We foster an inclusive workplace where every employee feels a sense of belonging.
- Our diverse team generates innovative solutions to complex challenges, supporting our vision for an inclusive labour market in Canada.
- We recognize the value of workplace diversity and leverage it to develop services that meet the broad needs of our clients.
- Through partnerships and effective service delivery, ACCES promotes equity for marginalized populations.
- ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments.
- Please advise our HR representative or hiring manager of any accommodation measures that are required.
- Information received relating to accommodation measures will be addressed confidentially.