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About the Role
The Durst Organization is seeking a Porter for VIA 57WEST, a residential property in Midtown Manhattan. The Porter will create a positive resident experience by providing outstanding customer service and ensuring common areas are clean and organized. Responsibilities include maintenance support, assisting with emergencies as a member of the Emergency Response Team, and upholding the company's commitment to exceptional resident satisfaction.
Responsibilities
- Adhere to the Durst Residential Standard Operating Procedures.
- Maintain building grounds, amenity, and common areas to the highest standard of cleanliness.
- Ensure trash rooms are clean and bins are appropriately emptied.
- Perform daily property maintenance and cleaning projects throughout the building as assigned.
- Keep accurate and organized supplies and supply lists, recommending replenishment to the supervisor when necessary.
- Maintain excellent customer service relationships by adhering to TDO customer service standards.
- Monitor contractors and vendors on site.
- Perform vacant unit upkeep, apartment turnovers, and make-readies upon vacancy and leasing.
- Inspect the facility to ensure adherence to safety, sanitary, and security standards.
- Assist and respond as needed during fire, non-fire, medical, or other building-related emergency events under the direction of the Incident Commander.
- Locate, communicate, and control small fires.
- Inform residents of emergency events and initiate relocation/evacuation as instructed by the Incident Commander.
- Visually account for residents in amenity or public spaces and inform them of an emergency event.
- Coordinate assistance for special needs residents to ensure accountability and safe relocation during emergencies.
- Perform other tasks as assigned by the Property Manager / General Manager.
Requirements
- Ability to work any of the seven days of the week, 52 weeks of the year.
- Ability to work scheduled hours consistently and overtime when requested.
- Must be energetic, dependable, and motivated to work.
- Employee is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear.
- Employee must lift and move up to 75lbs.
- Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills
- Customer service
- Maintenance support
- Emergency response
Location
- Midtown Manhattan
Work Type
- Full-time
Experience Level
- Three plus years porter/handyperson experience
- Hospitably or Residential industries preferred
Education Level
- High School Diploma or equivalency preferred
- OSHA 10 hour certificate of completion
- Local 32BJ Training School courses (where course applies to residential operations and emergency response)
- Certificate of Fitness S-12 Citywide Sprinkler System (preferred)
- Certificate of Fitness S-13 Citywide Standpipe System (preferred)
- Candidate will be required to obtain Certificates within six months of hire.
Salary/Compensations
- $23.0819 - $30.7758 per hour
About the Company
- Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability.
- We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency.
- Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations.
- We build, own, and operate many of the world’s most innovative and efficient buildings.
- We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive.
Equal Opportunity
- Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities.
- The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law.