AmeriCorps Member – Population Health Patient Engagement Specialist
Moses / Weitzman Health System · CT, US
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About the Role
The Population Health Patient Engagement Specialist supports the Population Health Department by creating cohesion in vulnerable communities and promoting healthcare and support services through outreach, awareness, and linkage to care. This role addresses public health crises and makes healthcare accessible through flexible service delivery.
Responsibilities
- Conduct monthly patient health education workshops and monitor participant surveys.
- Complete data entry for workshops and surveys.
- Track and document all completed patient engagement activities in the electronic health record.
- Administer and collect PRAPARE surveys from patients lost to follow-up and connect them with services.
- Review and analyze PRAPARE data to formulate presentations and inform patient engagement strategies.
- Develop and implement patient engagement strategies to aid patients in returning to care.
- Provide care coordination services to patients not seen for 12 months or unresponsive to automated appointment messages.
- Conduct outreach to patients with unaddressed care gaps via population health campaigns and one-on-one engagement.
- Support the collection and reporting of population health data for quality measures.
- Create promotional content for patient education and engagement materials.
- Research and collaborate with CHC departments to develop a sustainable resource list for accessing services.
- Conduct outreach via tabling at health fairs and with community partners to promote preventive screenings and wellness visits.
- Assist with special events to encourage completion of preventive screenings.
- Participate in Performance Improvement Committee Meetings and monitor follow-up on action items related to patient engagement strategies.
Requirements
- High school or equivalent required.
- Proficiency in Microsoft Office and internet-related applications.
- Excellent time management and organizational skills.
- Excellent oral and written communication skills.
- Demonstrated ability to problem-solve and remain calm during a crisis.
- Successful clearance of all required criminal history checks (NSCHC).
- Able to travel between CHC sites and in state.
Skills
- Data entry
- Patient engagement
- Care coordination
- Community outreach
- Health education
- Data analysis
- Problem-solving
- Time management
- Organizational skills
- Oral communication
- Written communication
Location
- Middletown, Connecticut
Work Type
- Part time
Experience Level
- 1700 hours service term
Education Level
- High school or equivalent
- Associate’s degree in public health, social work related field (Preferred)
Salary/Compensations
- $25,000 stipend over the course of one year
- Education award of $7,395 at the end of successful service term completion
Benefits
- Education award of $7,395 at the end of successful service term completion
About the Company
- Community Health Center, Inc. (CHC) is a creative and dynamic provider of primary medical, dental, and behavioral health services.
- CHC is a leader in practice-based research, health professionals training, and the use of innovative technologies.
- CHC is designated as a federally qualified health center and a patient-centered medical home.
- CHC delivers over 600,000 patient visits annually across Connecticut.
- The Weitzman Institute at CHC is devoted to research and practice transformation, focusing on improving health care for special and vulnerable populations.
- CHC has developed subsidiaries including the National Nurse Practitioner Residency and Fellowship Training Consortium, the National Institute for Medical Assistant Advancement, and ConferMed.