Hospitality Center Staff - Attica Correctional Facility (Customer Service PT, Saturdays/Sundays 7:30-4)
Osborne Association Inc · Attica, NY, US
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About the Role
The Osborne Association is seeking a part-time Hospitality Center Worker to welcome individuals and families to the hospitality centers and provide general oversight during visiting hours. This role is crucial for supporting the association's mission of serving those affected by the criminal justice system and promoting safety, justice, and liberation.
Responsibilities
- Greet visitors, assist with sign-in, explain visiting procedures, and redirect visitors appropriately.
- Record daily data in a log and communicate it to supervisors and DOCCS authorities.
- Assist with visiting emergencies and communicate information to relevant authorities.
- Respond to general inquiries about program information.
- Disseminate approved resource information to visitors.
- Maintain a clean and safe environment according to infection and safety control policies.
- Report physical plant problems to supervisors and prison authorities.
- Maintain inventory and coordinate purchases with supervisors.
- Perform other assigned duties.
Requirements
- Must be able to obtain and maintain clearance from the New York State Department of Correction and Community Supervision (DOCCS).
- Must be at least 21 years of age to meet DOCCS volunteer registration and clearance requirements.
- High school diploma or equivalent is required.
- Ability to interact with a multicultural population is required.
- Must be able to react to change as the program dictates.
- Consistent attendance, good organizational, communication, and problem-solving skills are required.
Skills
- Organizational skills
- Communication skills
- Problem-solving skills
Location
- Attica, NY
Work Type
- Part-time
- Onsite
Education Level
- High school diploma or equivalent
Salary/Compensations
- $18/hr
Benefits
- Participation in 403(b)
- New York State Paid Sick Leave
- Career development through ongoing training
- Individual development plans
- Opportunity for job advancement and promotions
About the Company
- The Osborne Association serves individuals, families, and communities affected by the criminal justice system.
- Through its programs, the association offers opportunities for people to heal from and repair harm, restore their lives, and thrive.
- The association challenges systems rooted in racism and retribution and fights for policies and practices that promote true safety, justice, and liberation.
- Core values include honoring everyone's capacity to change, celebrating shared humanity, pursuing justice and equity, keeping commitments, and advocating with fierce determination.
Equal Opportunity
- The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor.
- All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category.
- The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.