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About the Role
The Program Manager provides delivery leadership for large, complex business and technology programs within the Insurance Technology Portfolio. This senior leadership role combines strong Program Management, Business Relationship, Financial Management, and Change Management skills, working closely with senior leaders to deliver strategic business outcomes.
Responsibilities
- Accountable for the successful end-to-end delivery of complex programs consisting of multiple related projects and workstreams
- Provide leadership and oversight across Project Managers and delivery teams, ensuring work remains aligned to program objectives and expected business outcomes
- Identify and manage cross-project dependencies, risks, issues, resource conflicts and competing priorities
- Partner with senior business and technology leaders to drive decisions, resolve roadblocks and maintain alignment across the program
- Manage program financials, forecasts and resource consumption, proactively identifying and addressing variances
- Lead program governance and executive forums, providing clear visibility to program health, risks, decisions, dependencies and outcomes
- Develop and manage the overall program roadmap, integrated delivery plan, governance, financials and resource requirements
- Develop executive-level presentations, dashboards and reporting that provide an integrated view of program delivery
- Work with third-party vendors to manage integrated plans, dependencies, deliverables, schedules and budgets
- Ensure appropriate delivery practices, governance, risk and compliance controls and financial management are consistently applied across the program
- Build trusted stakeholder relationships and effectively influence decisions across areas with differing priorities
- Provide leadership, coaching and guidance to Project Managers and cross-functional program teams
Requirements
- Minimum of 10 years' experience managing large and complex projects, including 3+ years managing complex programs or multiple interdependent projects
- Proven experience leading large business and technology programs involving multiple projects, workstreams, teams and stakeholder groups
- Strong program management capabilities across integrated planning, governance, dependencies, financials, resources and risk management
- Superior stakeholder management and influencing skills, with experience working with senior and executive leaders
- Strong leadership and coaching skills, with the ability to provide direction and oversight across Project Managers and delivery teams
- Ability to navigate ambiguity, manage competing priorities and resolve complex delivery challenges
- Excellent communication, presentation and facilitation skills, with the ability to simplify complex information for executive audiences
Skills
- Program Management
- Business Relationship Management
- Financial Management
- Change Management
- Stakeholder Management
- Influencing Skills
- Leadership
- Coaching
- Communication
- Presentation
- Facilitation
Location
- London
- Toronto
- Winnipeg
Work Type
- Permanent
- Full Time
- Hybrid
Experience Level
- 10+ years of experience
- 3+ years of program management experience
Education Level
- PMP, PgMP, PRINCE2 or related program/project management certification
Salary/Compensations
- $102,000 - $152,000 annually
Benefits
- Career Development opportunities
- Access to industry-leading learning programs
- $2,000 annually towards education reimbursement
- Flexible health and dental benefits
- $5,000 mental health benefit
- Regular vacation and personal days
- Volunteer day
- Company-matching pension plan
- Share ownership program
- Additional investment options
- Employee recognition programs
- Service milestone celebrations
- Employee discounts
- Employee Resource Groups (ERGs)
- Mentorship programs
- Social clubs and events
About the Company
- United by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
- Trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
- Looking for people who live our values everyday: step up, do the right thing, and deliver.
Equal Opportunity
- Committed to removing barriers and ensuring equal access to employment.
- Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com.
- All information provided will be handled in accordance with applicable laws and Canada Life policies.
- Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.