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About the Role
Behind the scenes, but ahead of the curve: help us develop the next-generation public service media organization. Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. We are looking for a Broadcast and IT Systems Specialist to support the studio, content creation, and presentation groups with technical issues as well as help implement groundbreaking technologies across our sites.
Responsibilities
- Support studio, content creation, and presentation groups with technical issues.
- Implement groundbreaking technologies across sites.
- Install, configure, test, troubleshoot, repair, maintain, update, and modify equipment, software, systems, and facilities.
- Ensure proper operating condition and optimal performance of systems.
- Contribute ideas, develop methods, and make recommendations to overcome problems, achieve desired results, and permit better utilization of equipment.
- Proactively and in-the-moment solve problems and ensure users can engage with new functionalities, new tools, and conduct their day-to-day work seamlessly.
Requirements
- Diploma in Computer Science, Information Technology, Electronics, Broadcast, or a related field.
- General understanding and knowledge of computers, networking, IP infrastructure, and maintenance of equipment, systems, and relevant software technologies.
- Familiarity with Windows Server Systems, MacOS, and Linux.
- Willingness to work as part of an on-site rotating shift (day, evening, and overnight).
- Candidates may be subject to skills and knowledge testing.
- Candidates who advance to the next step will be asked to complete a background check, including a mandatory Criminal record check.
- Other background checks may be conducted based on operational requirements.
Skills
- Broadcast and IT Systems support
- Technical issue resolution
- Implementation of new technologies
- Virtualization of services
- Video-over-IP implementation
- Centralized and automated workflows
- Content creation systems support
- Backend systems support
- Studio and control room support
- Troubleshooting
- Repair
- Maintenance
- Updating equipment, software, systems, and facilities
- Data management
- AI
- Security and reliability
- Audio, video, and TV & Radio Broadcast networks
- Effective communication with internal partners
- Relaying opinions with sensitivity
- Listening and understanding perspectives
- Analyzing and synthesizing information
- Documenting technical specifications
- Working in a stressful and demanding environment
- Maintaining a professional and positive attitude
- Empathy and patience
- Understanding user perspective
- Providing rapid, stable solutions and support
- Sense of urgency
- Nurturing strong relationships with peers, partners, clients, staff, senior managers, and vendors
- Analytical skills
- Creativity
- Problem-solving
- Research
- Detail-oriented planning
- Agile environment proficiency
- Identifying and removing roadblocks
- Presenting immediate and long-term solutions
Location
- Toronto, Ontario
Work Type
- On-site
- Full-time
Experience Level
- Senior
Education Level
- Diploma in Computer Science, Information Technology, Electronics, Broadcast, or a related field.
Benefits
- Excellent benefits package
- Pension plan
About the Company
- CBC/Radio-Canada creates content that informs, entertains, and connects Canadians on multiple platforms.
- Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness, and relevance.
- Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada.
- We are transforming ourselves into a modern and agile public service media organization.
- Technology is the driving force, and we are the team making it happen.
- CBC/Radio-Canada has always been a highly regarded pioneer of media technology — not just in Canada but around the world.
- We offer a rare-in-tech work-life balance.
- We are a dynamic, in-flux team, brimming with potential.
- Our focus is fulfilling our mandate to exceed audience expectations.
Equal Opportunity
- CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity.
- We value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster.
- If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.
- All employees must adhere to the Code of Conduct as a condition of employment.
- Employees must inform the company of any situation that constitutes or could appear to constitute a conflict of interest.