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About the Role

As a Security Systems Technician, you will utilize your expertise and knowledge of building security systems to contribute to Toronto Community Housing's efforts to improve neighborhoods and the lives of residents. This role is responsible for performing installations, preventative, and service maintenance for building security systems, including video surveillance and access control systems. You will also participate in capital projects by completing building security-systems-related aspects.

Responsibilities

Replace equipment and program building security systems.
Diagnose, troubleshoot, repair, and resolve building security system issues, escalating as required.
Monitor, inspect, and test building security systems to ensure ongoing effectiveness.
Identify and communicate issues, providing and executing suggestions for solutions upon approval.
Collaborate with internal and external parties on maintenance work orders and capital projects.
Perform preventative and service maintenance, completing work orders in a timely manner.
Ensure efficient allocation of time and resources for effective travel between work orders.
Assist in reviewing and providing feedback on service providers' work.
Perform other clerical duties as assigned.

Requirements

Minimum high school diploma.
Post-secondary education in electrical/engineering/electronics is preferred.
Minimum of three (3) years of progressive experience in electronic security, including installation and maintenance of intrusion detection, access control, and video surveillance systems.
Familiarity with electronic security system design processes, including infrastructure design, product selection, and system integration.
Ability to read, interpret, and apply building security systems-related documentation.
Familiarity with Ontario Building Code, Ontario Electrical Safety Code, and Ontario Fire Code.
Knowledge of Microsoft Suite and computer literacy.
Good computer operation knowledge and skills.
Proven organizational and time management skills, including the ability to prioritize and complete responsibilities for multiple projects.
Ability to work independently and in a diverse team environment.
Strong problem-solving and critical-thinking skills.
Exceptional customer service, written & oral communication, and interpersonal skills.
Self-motivated, positive, and professional attitude.
Ability to learn and apply new knowledge quickly.
Ability to climb ladders above 4 feet up to 15 feet.
Ability to lift objects such as equipment and tools, climb ladders and scaffolding as necessary.
A Valid Full G series driver’s license and access to a vehicle are required.

Skills

Installation of building security systems
Preventative maintenance of building security systems
Service maintenance of building security systems
Video surveillance systems
Building access systems
Troubleshooting building security systems
CANASA Alarm Technician Course (ATC) is preferred
DSC PowerSeries Neo
March Networks
AXIS
RBH
Mircom
Microsoft Visio is an asset
AutoCAD is an asset
CompTIA A+ is an asset

Location

Toronto

Work Type

Full-time Permanent
Full-time Temporary
Hybrid

Experience Level

3+ years of progressive experience in electronic security

Education Level

High school diploma
Post-secondary education in electrical/engineering/electronics is preferred

Salary/Compensations

Hourly Range
35 hours per week

Benefits

Ability to participate in inclusive employee-led networks
Three weeks paid annual vacation days, increasing with years of service
Defined benefit pension plan with OMERS, includes 100-per-cent employer matching
Health and dental benefits
Employee and family assistance program
Maternity and parental leave top up (93% of base salary)
Training and development programs including tuition reimbursement of $1500 per calendar year
Fitness membership discount

About the Company

Toronto Community Housing Corporation (“TCHC”) is the largest social housing provider in Canada and the second largest in North America.
We are wholly owned by the City of Toronto and operate in a non-profit manner.
TCHC provides homes to over 41,000 low and moderate-income households in 88 of Toronto's neighbourhoods, with 93,000 tenants from many different backgrounds.
Our over 2,000 employees work to achieve our vision of quality homes in vibrant communities where people are proud to live and work.

Equal Opportunity

We are committed to providing equal opportunity to all employees and strive to create a diverse workplace that reflects the cultural mosaic of our great city and the communities we serve.
TCHC is committed to diversity and inclusion within its community and encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, 2SLGBTQ+ persons, and others who can help us provide vibrant communities and make our city a great place to live.
Toronto Community Housing is committed to equity in employment.
Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.
We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and Toronto Community Housing’s Accessibility Policy.