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About the Role

Fetch is seeking a Pet Insurance Sales Associate to join their team at the SPCA Serving Erie County, NY. The role focuses on converting opportunities into sales, delighting customers, and helping pet companions understand the value of Fetch's comprehensive pet insurance. The ideal candidate has a customer-first mindset and works with clients to achieve the best outcomes.

Responsibilities

Represent Fetch as a confident, friendly, trusted advisor to sell pet insurance policies on-site to prospective pet parents at partner locations.
Communicate Fetch's competitive advantages and demonstrate a deep understanding of Fetch and competitor pet health insurance products.
Convert prospects into loyal clients, raving fans, and repeat customers.
Accurately record prospect and customer information in Fetch CRM.
Establish productive, professional relationships with key personnel at partner locations to meet performance objectives and partner expectations.
Proactively assess partner needs on an ongoing basis through onsite focus and follow-up meetings.
Collaborate with leadership to identify new business opportunities.
Communicate with peers via chat to identify challenges and successes.
Virtually attend monthly company meetings or check-ins as required.
Manage expense budget and submit completed reports monthly.
Manage all administrative tasks and responsibilities relative to the partnership.
Continuously exceed customer expectations.

Requirements

Ability to structure work week during peak hours (Friday-Sunday) is a must.
Proven self-starter with 3-5 years of experience in an animal care role.
Must be willing to travel to various industry events as required.
Exhibits excellent business judgment.
Positive attitude.
Sets high standards for team performance.
Action and results-oriented and self-reliant.

Skills

Active Property & Casualty (P&C) license or willingness to obtain one at the company's expense within 30 days of employment (subject to state requirements).
Energized by being an industry pioneer.
Passion for prospecting new sales opportunities daily (enjoy speaking with people face to face).
Familiarity with animal health or animal welfare is a plus, but not required.
Ability to think and act independently within a fast-paced sales cycle.
Proven success in building relationships using a consultative, solution-focused approach.
Demonstrated customer service skills and ability to understand Fetch's customers’ needs.
Excellent verbal, interpersonal and written communication skills.
Excellent team player; proven ability to apply innovative ideas and critical thinking.

Location

West Seneca, NY

Work Type

Full-time
On-site

Experience Level

3-5 years

Salary/Compensations

$55,000 - $95,000+

Benefits

Comprehensive Medical, dental, and vision plan for you and your family.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available.
Highly competitive 401(k) matching.
Generous 20-day PTO Policy, with rollover options.
Additional PTO day each year on anniversary, up to 30 days.
Paid company (9) holidays, including (1) floating holiday.
Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year.
Educational Assistance Program.
Fetch Discount Perks Program.
Volunteering - earn up to 8 hours per calendar year at nonprofit organizations.
NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible.
Employee Referral Incentive.
Tuition Assistance.
Commuter Benefits.
Employee Assistance Program (EAP).

About the Company

Fetch is dedicated to helping pets live their healthiest and happiest lives with comprehensive insurance coverage designed for modern pet parents.
Fetch supports the animal shelter community and is committed to ensuring pets receive the best care possible.
Fetch is a high-growth Warburg Pincus portfolio company with over 350 pet-loving employees shaping the future of pet health and wellness.
The pet insurance industry is important for peace of mind and financial protection, expanding quickly due to growing awareness of veterinary care needs and advances in medicine.
Fetch prioritizes employee work-life balance, mental health, and well-being.

Equal Opportunity

Fetch is proud to be an equal opportunity employer committed to building a workplace that reflects the diversity of pet parents everywhere.
We hire and develop individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture.
We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law.
Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.