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About the Role
The Rallye Motor Company seeks an Internal Service Advisor for Rallye Mercedes-Benz. This role is crucial for influencing service business volume and ensuring a seamless automotive experience. The ideal candidate is energetic, reliable, motivated, and seeks a long-term position within a prestigious dealership.
Responsibilities
- Generate and manage internal repair orders (ROs) for all incoming MB vehicles.
- Ensure all MB pre-delivery inspections (PDIs), manufacturer-required services, and recalls are completed accurately and on schedule.
- Coordinate with the sales team to meet expected delivery timelines for sold vehicles.
- Communicate with technicians and the parts department to ensure parts availability and timely completion of service tasks.
- Verify that all vehicle systems, software, and accessories are functioning correctly before delivery.
- Maintain detailed documentation and records for compliance with MB factory guidelines and warranty requirements.
- Schedule vehicle transport to detail and accessory installation vendors, if needed.
- Conduct final quality control checks on vehicles prior to delivery.
- Support the inventory team with lot management by ensuring Used/CPO units are properly fueled, cleaned, and moved to the front line / showroom / loaner service.
Requirements
- German Car Brand/Mercedes-Benz Service Advisor Experience Preferred.
- Valid Driver's License.
- Excellent customer service skills.
- Working knowledge or trainable in automotive retail center computer systems (CDK computer system preferred).
- Excellent verbal/written communication and organization skills.
- Outgoing and patient personality with outstanding customer relations ability.
- Professional personal appearance.
Skills
- Customer service
- Communication
- Organization
Location
- Long Island
Work Type
- Full-time
Experience Level
- Preferred experience as a Service Advisor for German Car Brands/Mercedes-Benz
Salary/Compensations
- $50,000 - $75,000 (Salary + Commission)
Benefits
- Competitive pay plan
- Medical, dental and vision coverage for employee & family
- Company paid life insurance and optional additional coverage
- Voluntary short term and long term disability available
- Additional voluntary benefits including Aflac and LegalShield
- Paid time off
- Paid holidays
- 401K plan
- Employee Assistance Program
About the Company
- The Rallye Motor Company is Long Island's premier luxury automotive group.
- We are committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence.
- We strive to provide Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.
Equal Opportunity
- We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.