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About the Role
Episode Six is a global provider of API-based payment processing and wallet management infrastructure, seeking a Client Project Manager to lead teams in a dynamic environment and achieve project goals. The role is instrumental in managing the project lifecycle, identifying and assessing risks, and ensuring effective communication with stakeholders.
Responsibilities
- Takes full responsibility for the project lifecycle, including definition, approach, facilitation, and completion of client-facing projects.
- Identifies, assesses, and manages risks to project success.
- Ensures realistic project plans are maintained and communicates regularly and accurately with stakeholders using agile and waterfall methods.
- Manages expectations and aligns project plans with the client for efficient delivery.
- Provides effective leadership to the project team and takes action when team performance deviates from agreed tolerances.
- Provides mentoring and guidance to project team members to ensure adherence to delivery and quality standards.
- Leads the team in delivering consistent and successful projects in line with scope, requirements, and acceptance criteria.
- Develops project scope and objectives, involving all relevant stakeholders.
- Manages assigned projects and tasks, ensuring deliverables meet required quality standards within time and cost constraints.
- Ensures effective, regular, and consistent communication with internal and external stakeholders according to agreed project governance.
- Monitors and manages inbound and outbound dependencies, leveraging opportunities for economies of scale.
- Ensures all project delivery and reporting is consistent with standards and compliant with corporate requirements.
- Manages handover to support, including operational impact assessments and transition plans.
- Responsible for change control management and adherence to process.
- Coordinates internal resources and third parties/vendors for flawless project execution.
- Ensures all projects are delivered on-time, within scope, and within budget.
- Measures project performance using appropriate systems, tools, and techniques.
- Manages relationships with clients, stakeholders, and third parties/vendors.
- Performs risk management to mitigate or eliminate the impact of project risks.
- Performs other duties associated with client activities.
Requirements
- 7-10 years of Project Management experience, with 5 years in the FinTech ecosystem.
- Cards, Payments, or scheme experience required.
- Experience managing clients, third-party vendors, and internal stakeholders.
- Ability to work across geographic time zones.
- Experience working in an Agile environment within a multi-stakeholder setting.
- Demonstrated history of working cross-functionally.
- Proven ability to manage and deliver multiple project work streams within budget and timeframe constraints.
- Authorization to work in either the U.S. or Canada is a precondition of employment.
- Not able to provide employment sponsorship.
Skills
- Project Management
- FinTech
- Cards
- Payments
- Scheme experience
- Client management
- Third-party vendor management
- Internal stakeholder management
- Agile methodologies
- Cross-functional collaboration
- Leadership
- Interpersonal skills
- Written communication
- Verbal communication
- Stakeholder management
- Commercial acuity
- Risk management
Location
- Austin
- Tokyo
- Singapore
- Brisbane
- London
Work Type
- Remote
- Hybrid
Experience Level
- 7-10 years of Project Management experience
- 5 years in FinTech
Benefits
- Day 1 focus on wellbeing
- Ability to work where you need to
- Professional development
About the Company
- Episode Six is a global provider of API-based payment processing and wallet management infrastructure.
- We are 100% cloud-native and hyper-configurable.
- Recognized as a 'Top 10 Place to Work in Fintech'.
- We are changing how people think about payments.
- Currently powering payments for one of the world's largest banks and airlines, and numerous innovative fintechs.
- Headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London.
- Provide technology for clients in 24 countries on four continents.
- Grown more than 10x since launching with HSBC in 2018.
Equal Opportunity
- E6 is proud to be an Equal Employment Opportunity employer.
- We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
- E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process.
- Contact E6's Talent Acquisition Team at recruiting@episodesix.com for assistance or accommodations.