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About the Role
Assist and support the Grocery Manager and staff with daily department operations, taking on full responsibilities in the Manager's absence. Responsibilities include organizing inventory, monitoring product quality, upholding customer service standards, and creating a hospitable environment.
Responsibilities
- Communicate and set priorities with department Leads and Team Members.
- Assist in the overall coordination, direction, and evaluation of departmental activities.
- Support scheduling, including handling call-offs and absences.
- Ensure departmental staff follow policies and procedures.
- Maintain stocking standards and assist as needed to support department needs.
- Ensure shelves are fully stocked and rotated for freshness.
- Ensure displays and shelves are clean and well organized.
- Ensure endcaps are displayed and rotated regularly.
- Maintain shelf allotment and shelf tagging, ensuring products are placed with appropriate labels.
- Maintain the department in a clean, safe, and organized fashion.
- Provide departmental staff training and support staff participation in storewide training.
- Dispose of unsaleable items properly and keep accurate shrinkage records.
- Assist the Grocery Manager with planning and facilitating regular department meetings.
- Assist customers with product questions promptly and courteously.
- Work as part of a team to develop a hospitable and welcoming department space.
- Possess knowledge of products carried and their locations.
- Assist customers with suggestions for product usage and preparation.
- Help customers place special orders and handle customer and vendor phone calls.
- Follow GreenStar’s safety rules.
- Assist other employees with safety needs.
- Report unsafe equipment and conditions promptly and tag out equipment when necessary.
- Participate in safety training programs.
- Perform other tasks to ensure a safe and healthy work environment.
- Attend and participate in Human Resources trainings, all-staff meetings, department meetings, and OBM Huddles.
- Read GreenStar publications to stay informed.
- Comply with storewide personnel policies.
- Describe membership benefits and how membership investment is made.
- Adhere to scheduled shifts.
- Support all Grocery Sub-Departments as needed.
- Perform other duties as assigned.
Requirements
- Demonstrated ability to follow through on commitments and utilize good judgment.
- Open to input/feedback on work performance.
- Self-Driven/Motivated throughout shift.
- Demonstrated ability to handle multiple demands, stay calm, and prioritize.
- Ability to lift 50 lbs. repetitively.
- Ability to handle raw and packaged animal products.
- Ability to work in fluctuating temperatures.
- Minimum of 2 years supervisory experience.
- Computer skills a plus.
Skills
- Effective interpersonal communication (verbal and written).
- Knowledge of trends in the natural foods industry.
Experience Level
- Minimum of 2 years supervisory experience
Benefits
- Excellent time off benefits
- Affordable and flexible health care options
About the Company
- GreenStar Co-op is committed to being an organization free from discrimination.
- We seek out, welcome and celebrate people with diverse identities to participate in our community-owned cooperative business structure.