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About the Role

Experienced security professional sought to lead daily security operations at a community-focused social services facility in the Bronx. This role is for a motivated leader who takes pride in developing teams, maintaining high standards of service, and creating a safe, welcoming, and professional environment.

Responsibilities

Oversee daily security operations and ensure officers consistently meet established performance and service expectations.
Provide leadership, direction, and support to assigned security personnel.
Coordinate staffing, scheduling, post assignments, and daily coverage to maintain operational needs.
Monitor employee performance, attendance, punctuality, and adherence to company and client policies.
Conduct regular site inspections and ensure security procedures and post orders are followed.
Respond to incidents, emergencies, and escalated situations with professionalism and sound judgment.
Prepare incident reports, maintain accurate documentation, and communicate important updates to management.
Serve as the primary point of contact for day-to-day security-related matters.
Foster a professional, respectful, and service-oriented environment when interacting with staff, visitors, residents, and community members.
Identify operational concerns and proactively communicate opportunities for improvement.

Requirements

Previous experience in security supervision, security operations, or a related leadership role.
Active New York State Security Guard License.
High School Diploma or GED.
Demonstrated ability to lead, motivate, and hold a team accountable.
Excellent verbal and written communication skills.
Strong organizational, problem-solving, and decision-making abilities.
Ability to remain calm, professional, and effective when handling challenging situations.
Proficiency in completing incident reports, maintaining records, and communicating operational updates.
Dependable, professional, and committed to maintaining a safe and welcoming environment.
2+ years of security supervisory or management experience.
Experience overseeing security operations in a residential, community services, healthcare, or social services environment.
Experience managing schedules, employee performance, and client relationships.

Skills

Security supervision
Security operations
Leadership
Team motivation
Accountability
Communication
Organization
Problem-solving
Decision-making
Incident reporting
Record maintenance
Scheduling
Performance management
Client relationship management

Location

Bronx, NY

Work Type

Full-time

Experience Level

Supervisor
2+ years of security supervisory or management experience

Education Level

High School Diploma or GED

Salary/Compensations

$24.33 per hour
$8.00 per hour supplemental benefit, applicable to up to 40 hours per week

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k) retirement plan
Paid time off
Additional employee benefits
Opportunities for professional growth and career advancement

About the Company

Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.
At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.
Integrity: We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.
Vigilance: We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.
Helpfulness: We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.

Equal Opportunity

Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.