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About the Role

As a Visual Merchandiser, you will contribute to an inspiring customer experience by implementing visual standards and commercial excellence. You will execute visual, commercial, and styling curation according to guidelines, and use trend awareness to coach the store team.

Responsibilities

Contribute to the total OMNI customer experience by ensuring visual and commercial curation according to guidelines.
Represent yourself and the H&M Brand positively during customer interactions.
Organize and plan workload according to store activation plan and adapt based on business needs.
Launch and maintain global campaigns and sale activities on time according to H&M Brand Standards.
Ensure good garment care, stock levels, and give input on allocation.
Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities.
Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, and budget.
Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication.
Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers.
Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation.
Share, inspire and educate store teams on seasonal changes, fashion trends, visual & commercial information, and in-store communication.
Coach and develop the Store team's visual and commercial skills to secure high quality of product & commercial presentation.
Support and develop daily routines and best practices for the Store team to ensure consistent visual & commercial standards.
Develop and coach talents and provide onboarding training to new colleagues.
Organize, provide, and carry out visual & commercial upskilling for yourself and colleagues.
Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals.
Support Sales Market and Area teams with expansion (store projects) needs.
Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends.
Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes.
Secure window & styling execution according to visual & commercial guidelines.
Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement.
Secure a strong balance and the maintenance of price signs in windows and throughout the store.
Ensure all lighting is working correctly, aimed to highlight products and display forms.
Maintain and care for all display forms and interior material with sustainability in mind.
Ensure store navigation is maintained and kept up to date according to latest guidelines and store layout.
Ensure the store has enough quantities of sale and other activity including POS material.
Keep sales floor and back of house clean, organized, and safe according to local security guidelines.

Requirements

Must be curious and creative.
Must be proactive, solution focused, and flexible.
Must have effective communication skills to achieve results cross functionally.
Requires fashion interests and leadership skills.
Requires experience applying visual and commercial expertise in a dynamic environment.
Requires experience being solution focused to improve product presentation and commercial execution in store.
Requires good knowledge of visual, commercial, and operational best practices, routines, and tools.
Requires knowledge of how to manage, follow-up and act on selling equation and weekly sales reports.

Skills

Visual Merchandising
Commercial Excellence
Styling
Trend Awareness
Competitor Awareness
Customer Experience
Sales Reporting
Communication Skills
Leadership Skills
Fashion Interests

Location

Store

Work Type

Hourly

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

$21.50 - $23.75 hourly

Benefits

25% Staff Discount
Medical, Pharmacy Vision and Dental Coverage
Employee Assistance Program
Vacation, Wellness, Holiday and Parental Pay
401K
Commuter Benefits
Health and Dependent Care FSA
Additional Voluntary Benefits
Staff discount card usable on all H&M Group brands in stores and online
H&M Incentive Program – HIP

About the Company

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials.
Our business idea is fashion & quality at the best price in a sustainable way.

Equal Opportunity

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
We are an inclusive company where you’re encouraged to be yourself at work.
H&M is committed to providing reasonable accommodations for applicants with disabilities.
At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.
Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.