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About the Role

As a potential Organizational Change Management Consultant, you will collaborate with a talented team to support a client in Texas. This role serves as the primary communication link between users, stakeholders, and the project team during a state-wide implementation effort.

Responsibilities

Develop and execute change management approaches and plans to ensure maximum employee adoption and minimal resistance.
Conduct change impact assessments, including stakeholder identification, impact analyses, and change readiness evaluations.
Meet with impacted users and stakeholders face-to-face in their environment to exchange information and understand their concerns.
Utilize structured methodologies and tools to create stakeholder engagement, communications, and learning strategies.
Produce key deliverables such as communication plans, coaching plans, roadshows, training plans, resistance management plans, and readiness assessments.
Translate system and process changes into actionable activities for employees and stakeholders.
Collaborate with various business units and stakeholders to ensure consistent change adoption across the organization.
Create and manage comprehensive stakeholder engagement plans, anticipating and addressing potential resistance.
Identify potential risks and devise appropriate mitigation tactics.
Coach executive leadership and other key stakeholders to facilitate successful change.
Gather user and stakeholder feedback regarding new systems and processes and deliver that information to the project team.
Establish efficient communication processes, including preparation, utilization of channels, review, and distribution mechanisms.
Advocate for and implement activities that promote user education and adoption of new services and technologies.
Formulate and execute the program's training/learning initiatives.
Evaluate success through Customer Experience and Satisfaction metrics.
Ensure the timely execution of all OCM-related project deliverables.
Undertake other duties as assigned within the project scope.

Requirements

Bachelor's Degree in Computer Science, Information Systems, Business or a related field from an accredited institution, along with five (5) years of relevant work experience.
At least five (5) years of recent experience in organizational change management, with a focus on delivering face-to-face communications and leading enterprise-level process improvement projects within IT environments.
Solid project management skills, including proficiency with tools like MS Project, and a comprehensive understanding of change management principles and methodologies.
Demonstrated resilience in navigating ambiguous situations, with strong decision-making and problem-solving capabilities.
Effective interpersonal communication skills, emphasizing a customer-service and teamwork-oriented approach.
Experience in working alongside technical IT teams and business users.
Must successfully complete a Level II Background Check.
Must be US Citizens.

Skills

Organizational Change Management
Change Impact Assessments
Stakeholder Identification
Impact Analyses
Change Readiness Evaluations
Stakeholder Engagement
Communication Plans
Coaching Plans
Roadshows
Training Plans
Resistance Management Plans
Readiness Assessments
Risk Identification
Mitigation Tactics
User Education
Customer Experience Metrics
Satisfaction Metrics
Project Management
MS Project
Problem-Solving
Interpersonal Communication
Customer Service
Teamwork
Negotiation
Mediation
Facilitation
Team-Building

Location

Texas
On-site

Work Type

Full-Time
Salary
Exempt
On-site

Experience Level

Five (5) years of relevant work experience
At least five (5) years of recent experience in organizational change management

Education Level

Bachelor's Degree in Computer Science, Information Systems, Business or a related field

Salary/Compensations

$100,000 to $140,000

Benefits

Employee referral bonus
Employee bonuses based on employee contributions and Greentree’s yearly performance
Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs
Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available)
PTO
Flexible Schedules
Holidays
Paid Parental Leave
11 paid holidays
Paid Training and Development
Job-related tuition reimbursement contributions

About the Company

The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients.
We provide cutting-edge services and are always pushing the boundaries of what’s possible.
Our commitment to excellence and passion for the work we do sets us apart.
We are driven by a shared sense of purpose and a desire to make a difference.
We invest in our people and provide opportunities for growth, development, and advancement.
We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being.
We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth.
Learn more about us at www.greentreegroup.com.

Equal Opportunity

Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran.