Part Time Restaurant & Retail Supervisor - GCF at Ghirardelli Chocolate Company | CA, US | Rezi

Part Time Restaurant & Retail Supervisor - GCF at Ghirardelli Chocolate Company

Part Time Restaurant & Retail Supervisor - GCF

Ghirardelli Chocolate Company · CA, US

3 days ago

Part Time Restaurant & Retail Supervisor - GCF

Ghirardelli Chocolate Company · CA, US

3 days ago
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About the Role

Support store leadership in driving daily operations, leading the team, and delivering an outstanding guest experience. Play a key role in maintaining high standards, supporting team development, and ensuring smooth store operations.

Responsibilities

  • Oversee daily store operations with the General Manager.
  • Lead shifts and manage the sales floor, including retail, cash wrap, and café areas.
  • Ensure high standards of cleanliness, food safety, and brand presentation.
  • Monitor sales and labor to help meet business goals.
  • Serve as the point of contact during manager absences.
  • Model exceptional customer service and resolve escalated guest concerns.
  • Maintain product knowledge, including ingredients and allergen awareness.
  • Create a welcoming, inclusive environment for all guests.
  • Assist with scheduling, training, and onboarding new team members.
  • Coach and support team members to drive performance and engagement.
  • Partner with management on employee relations matters.
  • Use POS systems (such as MICROS) to manage transactions and reporting.
  • Communicate effectively with internal teams (HR, payroll, IT, etc.).
  • Support inventory, merchandising, and operational processes.

Requirements

  • Must be 18 years or older.
  • High school diploma or equivalent preferred.
  • Ability to stand for extended periods and move throughout the store.
  • Ability to occasionally lift and carry up to 50 pounds.
  • May require occasional travel to other store locations.

Skills

  • Strong communication skills.
  • Team-building skills.
  • Ability to stay organized.
  • Ability to manage multiple priorities.
  • Comfort working in a fast-paced environment.
  • Familiarity with POS systems is a plus.

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • Previous experience in retail, restaurant, or hospitality environments.
  • Prior leadership or supervisory experience preferred.

Education Level

  • High school diploma or equivalent preferred.

Salary/Compensations

  • Starting at $23.25/hr + tips
  • Holiday Pay at 1.5x
  • Quarterly bonus opportunities

Benefits

  • PTO accrual from day 1
  • 50% employee discount
  • Free sundae or shake every shift

About the Company

  • You’ll be part of a team that values collaboration, growth, and creating memorable experiences for every guest—while building leadership skills that can take your career further.

Equal Opportunity

  • We are an equal opportunity employer and are committed to creating an inclusive environment for all employees.
  • Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.