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About the Role
CIBC is seeking talented and passionate professionals for a relationship-oriented bank. This role supports the Client Services and Data Management team, focusing on onboarding direct clients, funds, and broker counterparties for Capital Markets, and managing the client lifecycle process. The position involves end-to-end onboarding activities, including data collection, validation, and maintenance to meet regulatory requirements.
Responsibilities
- Support and assist on review, execution, and/or facilitation of investigations, assessments, and regulatory client outreach activities.
- Ensure all regulatory requirements have been met by collecting necessary data and documentation from clients.
- Work directly with Regulatory Client Outreach Associates, interacting with Compliance, Legal, Front Office, Operations, and Client Services.
- Investigate regulatory issues related to missing or inaccurate regulatory data.
- Apply understanding of Dodd Frank and Canadian trade reporting and other capital markets regulatory requirements.
- Support regulatory outreach campaigns by collecting missing or new regulatory data and documents.
- Follow up with customers and stakeholders to obtain documentation.
- Disseminate relevant information to internal teams.
- Perform record keeping and data entry activities to ensure appropriate audit trail and evidence.
- Manage individual and team email inboxes, addressing inquiries and requests professionally.
- Meet established individual activity targets and SLAs.
- Execute prioritized tasks based on deadlines.
- Establish subject matter expertise in all areas related to the job mandate.
- Enforce and adhere to CIBC policies and departmental procedures.
- Develop relationships with internal stakeholders, including Senior Management, Legal, Compliance, Technology, and Operations.
- Maintain high competency through cross-training of relevant skills and industry knowledge.
- Participate in project working groups and committee meetings to provide input on existing processes and shape future state processes.
Requirements
- Demonstrated experience in administration, data management, and/or compliance.
- Proficiency in conducting research, analysis, and documentation to collect, validate, and consolidate data/information.
- Experience in Regulatory Compliance, Client Onboarding, Trade Control/Trade Desk Support, and/or Capital Markets Operations is a strong asset.
- Familiarity with Capital Markets clientele, business, and product knowledge.
- Familiarity with Institutional clients: Asset Managers, Insurance Companies, Pensions, Sovereign Wealth Funds, etc.
- Knowledge of Retail, Commercial, and Wealth business and their clients within CIBC or other Banks is an asset.
- Strong decision-making and critical thinking skills.
- Excellent ability to analyze situations fully and accurately to reach productive decisions.
- Ability to think outside the box to apply innovative and creative problem-solving.
- Ability to analyze and discuss alternatives with multiple stakeholders.
- Digitally savvy, seeking innovative solutions and embracing evolving technologies.
- Ability to easily adapt to new tools and trends.
- Goal-oriented and motivated by accomplishing goals.
- Passionate about people and connecting with others through respect and authenticity.
- Client-focused, engaging with purpose to find the right solutions.
- Ability to go the extra mile.
- Living values with high standards and genuine care.
- Legally eligible to work at the specified location(s).
- May be asked to complete an attribute-based assessment and other skills tests.
Skills
- Analytical Thinking
- Business Effectiveness
- Capital Markets
- Client Service
- Customer Experience (CX)
- Detail-Oriented
- Internal Auditing
- Teamwork
Location
- Toronto
Work Type
- Hybrid
- Temporary (Fixed Term)
- Full-time
Experience Level
- Mid-level
Education Level
- Degree in Finance, Accounting, Business, and/or related field
Benefits
- Competitive compensation
- Banking benefit
- Wellbeing support
- Employee and family assistance programs
- MomentMakers recognition program
About the Company
- CIBC is building a relationship-oriented bank for the modern world.
- At CIBC, team members are empowered at work, with the resources to make a meaningful impact and are valued for who they are and what they contribute.
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
- CIBC provides an accessible candidate experience.
Equal Opportunity
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
- We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
- If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com