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About the Role
AI Implementation Specialists onboard new enterprise customers, train their teams on the Raspberry platform, and help them rebuild workflows around generative AI.
Responsibilities
- Lead customer implementations end to end, from sales handoff and kickoff through onboarding, training, and handoff to Customer Success.
- Run live training, on site and remote, tailored to each team: designers, DPC and product developers, merchandisers, and marketing and ecommerce teams.
- Map each customer's current workflow (sketch, CAD, 3D, PLM, sampling, line review) and show them where Raspberry fits and what it replaces.
- Build workflow-specific prompting techniques, templates, and best practices that help customers get production-quality output.
- Track adoption after onboarding, spot accounts that stall, and step in with targeted sessions before usage drops.
- Create scalable, AI-first resources (help docs, Loom walkthroughs, workflow guides, office hours) so customers can learn without a live session.
- Partner with Sales during late-stage deals and pilots so customers are set up for success from day one.
- Feed structured customer insight to Product and Engineering: blockers, workflow gaps, model quality issues, and recurring feature requests.
- Learn every Raspberry release early and stay current on the broader generative AI landscape so customers hear about what's next from you first.
Requirements
- 3+ years in fashion, apparel, footwear, or retail, in design, technical design, product development, DPC, or creative technology.
- Deep familiarity with fashion workflows and tools: Adobe Illustrator and Photoshop, CLO 3D or Browzwear, and PLM systems.
- Experience training, onboarding, or enabling others, whether customers, internal teams, or students.
- Hands-on with generative AI tools (Midjourney, ChatGPT, Adobe Firefly, Stable Diffusion, etc.) and able to show your own work.
- A strong teacher who can make new technology click for a skeptical senior designer and a VP of Product in the same room.
- Comfortable owning several customer implementations at once, with organized follow-through and clear documentation.
- Willing to travel to customer sites for kickoffs and on-site training.
Skills
- Generative AI tools
- Adobe Illustrator
- Adobe Photoshop
- CLO 3D
- Browzwear
- PLM systems
- Training
- Onboarding
- Customer enablement
Location
- New York
- Los Angeles
- San Francisco
Work Type
- On-site training
- Remote training
Experience Level
- 3+ years
Benefits
- Competitive salary
- Quarterly performance bonus
- Equity
- Comprehensive benefits package including health, dental, and vision insurance
- Annual discretionary stipend for professional development
- Annual company offsite
About the Company
- Raspberry AI is building the agentic platform transforming how fashion and retail is created and brought to market.
- Raspberry brings AI into the center of the process, connecting design, product development, merchandising, marketing, ecommerce, and wholesale teams in one platform.
- Customers use Raspberry to move from an idea to production-ready designs, assortments, campaigns, ecommerce imagery, and sales materials in a fraction of the time.
- Some of the world's leading fashion brands and retailers, including SKIMS, Fabletics, Under Armour, Oscar de la Renta, Walmart, rag & bone, Kate Spade, Savage x Fenty and more, are using Raspberry to rethink how their teams work.
- The company has raised $29M from a16z, Khosla Ventures, Greycroft, and leaders across the fashion industry.
- Offers an innovative culture and a generational opportunity to define the role of AI in one of the world's largest industries.
- Provides growth paths for employees to drive impact well beyond their immediate role as the company scales.