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About the Role
Maintains cleanliness and order in lobby and common guest areas. Provides prompt and courteous service to guests.
Responsibilities
- Maintains parking lot and public space cleanliness.
- Complete daily, weekly and quarterly cleaning checklists.
- Dust and polish furniture, fixtures, thresholds, base boards, railings, elevators, stairwells and window frames.
- Vacuum and spot clean carpeting, upholstery and drapery. Remove any gums from surfaces.
- Clean and shine all glass and metal surfaces.
- Empty all materials from trash receptacles and polish. Replace trash bags if used. Remove trash to dumpster.
- Clean offices as assigned.
- Clean public restrooms and stock with supplies.
- Clean public and service elevators (inside and out).
- Complete all restocking and cleaning duties by performing opening and closing side work as instructed.
- Maintain a clean and professional appearance with a cheerful and courteous demeanor at all times.
- Notify housekeeping leadership, maintenance department or MOD of malfunctioning equipment, supplies needed or damage to floor covering, upholstery.
- Attend all departmental meetings in person to enhance communication and gain knowledge of products, service and facility.
- Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide customer service.
- Follow all safety guidelines to ensure safety and protection of self, associates and guests.
Requirements
- Ability to meet standard appearance.
- Ability to meet cleaning standards.
- Basic understanding of cleaning methods, cleaning implements and chemicals.
- Lifting cleaning supplies - 30 lbs.
- Pushing and pulling equipment - 30-50 lbs.
- Carrying supplies - 30 lbs. (All done frequently during shift).
- Bending to start machines and load chemicals - done frequently during shift.
- Must be able to be on feet and walk behind floor care equipment for full shift. Continuous standing may be required.
Skills
- Customer service
Location
- Austin, Texas
Work Type
- Full-time
Experience Level
- No experience required
Education Level
- No formal education required
About the Company
- Sage Hospitality Group is set to hire a Public Areas Attendant at Hotel Van Zandt in Austin, Texas!
- Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine’s, host pool parties, or check out one of the many pop-up events. Join us here to make a difference!
- As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
- We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!